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Selected Trips

    Junior Systems Administrator

    Our tech team needs you

    Your role will support the Technology Manager across the Active Travel Group with a primary focus on Salesforce administration and development but may also include some day to day general tech support and projects related to the other Active Travel Group brands.

    In Brief

    Role: Junior Systems Administrator
    Office Location: Aviemore, Scotland including flexible & hybrid working
    Type: Full time
    Office Time: 95% In the field: 5%
    Salary: £22,000-£26,000 per annum dependent on experience

    We’re looking for someone who has

    Essential Skills

    • Graduate level experience gained within the technology industry, ideally in systems administration.
    • Experience of cloud based CRM systems, ideally Salesforce & Xero, as well as Google Apps, Mac applications and Windows 11 and associated apps.
    • Recent experience in using and administering CRM systems
    • Strong problem solving skills, logical thinking & quick to understand new processes and systems.
    • Willingness to further develop Salesforce administrative skills & experience.
    • A passion for systems development and administration
    • Excellent attention to detail, even when faced with multiple tasks
    • Great interpersonal skills, awareness and emotional intelligence with an ability to develop and sustain business relationships.
    • A natural collaborator who enjoys working in teams with a diverse range of individuals
    • A strong and clear commitment to customer service excellence and “extra mile” delivery

    Desirable Skills

    • Some experience in scripting or programming (Apex/Visualforce/Javascript/HTML/CSS)
    • Knowledge or experience of effective project management
    • Knowledge of and experience working in the travel and tourism industry
    • A genuine interest and passion for travel and adventure

    Your responsibilities will primarily include

    Day to day maintenance, administration and process development of the Salesforce CRM. This may include:

    • All aspects of user management including new user setup/deactivation.
    • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
    • User support requests
    • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
    • Identify unused or underutilised platform features
    • Data management to improve Salesforce data quality, implementing rules and automation as needed
    • Assisting with integrating Salesforce into other systems

    Day to day maintenance and administration of IT and business systems.

    Effectively communicating and developing strong relationships with stakeholders and colleagues to develop a deep understanding of business requirements.

    Ensuring the organisations’ IT systems comply with cyber security policies and the latest best practice guidelines.


    How to apply

    We’re really keen to hear from you so please send us your CV and a one page cover letter detailing the following:

    1. The relevant experience you can bring to this role
    2. The hardest technical challenge you have overcome
    3. Why you would be ideal for the role

    To informally discuss the position please call 01479 420 020 and ask to speak to Alasdair Fowler. The closing date for applications is Sunday 30th September 2022.

    Please email a PDF copy of your application to [email protected] for the attention of Karl Thurlow.

    All applications will be auto-acknowledged upon receipt and then will be manually reviewed by the team. Interviews and appointment may happen for the right candidate before the closing date, so don’t hesitate to apply ASAP. 

    Download Full Job Description

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