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    Operations Coordinator - Departures

    Our operations team needs you

    The Operations Coordinator will play a pivotal role in the company, ensuring that our clients experience outstanding adventures through the considered and precise logistics on any given trip departure.

    In Brief:

    • Role – Operations Coordinator – Departures
    • Location – Aviemore
    • Type – Full time
    • Office Time – 95% In the field – 5%
    • Salary – £18,250-£23,000 per annum dependent on experience

    We’re looking for someone who

    • Has experience in operations/admin roles, ideally in the travel & tourism industry
    • Is competent in the use of CRM systems, like Salesforce as well as Google Apps and Mac applications
    • Has experience of the activities we offer although no need to be highly skilled in these activities, we’ll leave that to our guides
    • Knows their way around Scotland and can confidently describe it – knowledge of England and Wales is also great to have but not essential
    • Is committed to sustainability and is an advocate for wild places and our planet

    Your responsibilities will primarily include

    • Making reservations with accommodation, transport and other service providers to fulfil the overall departure logistics for our clients
    • Reacting to guide/client requests arising before or during trip departures to ensure a seamless travel experience
    • Improvement of existing itineraries to ensure they remain of the highest quality and logistically balanced for the benefit of our clients and guides
    • Ensuring communications with partners and suppliers are effectively managed to ensure we build positive relationships with hotels, guest houses and activity providers

    How to Apply

    We’re really keen to hear from you so please send us your CV and a 1 page cover letter detailing the following:

    1. The role you are applying for
    2. The relevant experience you can bring to this role emphasising how you manage multiple tasks and multiple deadlines on a weekly basis
    3. How your prior experience will enhance the performance of our Operations Team
    4. What motivates you to manage the trip logistics for up to 100 trip departures in a season?

    To informally discuss the position please call 01479 420 040 and ask to speak to Craig. The closing date for applications is Sunday 14th November 2021. Please email a PDF copy of your application to [email protected] for the attention of Karl. All applications will be auto-acknowledged in brief upon receipt.

    Further contact will be made in early November. The likely start date for this role will be Monday 17th January 2022 but subject to confirmation upon appointment.

    View Full Job Description

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