The staff was responsive and able to answer my questions in a timely manner.
Being able to walk the West Highland Way without carrying a heavy pack and knowing that we had a comfortable place to stay at the end of the day was a great feeling.
Accommodation & Food
Most of the accommodates were as expected, comfortable and the hosts very kind and friendly. Our only issue was with Beinglas Farm. The night we stayed the bar hosted a live music performance which made sleeping difficult after a hard day hiking. They should decide what their priorities are--being a local bar or a b&b.
The route notes were very clear and helpful.