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Client Reviews

Rated 4.89 out of 5 based on 176 travellers who have reviewed a tailor made holiday with Wilderness Scotland.

5 star 160

4 star 13

3 star 3

2 star 0

1 star 0

Client Kudos
Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.

Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.

That’s why we read each of our client’s reviews and although we don’t respond to all of them, if it’s glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.

17WSTM Tailor Made trips

by Paul Herzan 19/10/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Will Snow was a fantastic guide - good humored and flexible - just lovely. And he showed us many wonderful parts of Scotland and plotted great routes for our ability
Accommodation and Food
We did not really like the Castle Fonab - it felt very corporate and lacked charm though the staff there were lovely and the food was fine.
Your Guide
Will Snow is the best! So thoughtful and helpful with planning.
The Bottom Line
For an authentic "taste of the Highlands" travel with Wilderness Scotland!
17WSTM Tailor Made trips

by Jenny Grunwald 15/10/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Emails were promptly replied to. Great correspondence pre-trip
Trip Comments
Both our guides, shana and Andrew, were great. Explained everything very well and in detail. The hiking portion was amazing. The landscapes were stunning
Accommodation and Food
Your Guide
Again, shana and Andrew did a great job.
The Bottom Line
This was an amazing trip short trip through Scotland and we will definitely try to book a longer trip within the next couple of years!
17WSTM Tailor Made trips

by Gail Nassif 07/10/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Before the trip I called to ask a few questions. Rachel was delightful and was very happy to fill me in on details of the hikes and accommodations. Great customer service!
Trip Comments
Our guides, Tim and Ben, were wonderful company and took very good care of each and every one of us!
Accommodation and Food
The accommodations were very nice. Most food was wonderful but our provided sandwiches in the first several days were quite boring! The same choices were offered every day and were on soft yucky sandwich bread. But toward the end we were allowed to go to a couple of pubs and food was much better and fun!!!
Your Guide
Tim and Ben were great, caring guides. They had lots of advice about things and I really appreciated their knowledge of the landscape, mountains, wildflowers, wildlife, and so many things about Scotland! They were great and I would love to go on another trip in a different area of Scotland.
The Bottom Line
The trip and Guides were Excellent! We asked for a custom trip and they could not have done a better job with it!!!
17WSTM Tailor Made trips

by Marianne Reynolds 03/10/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Ours was a customized trip, and Rachel worked with us to make it happen. She responded to questions promptly and had great suggestions.
Trip Comments
We had the best guides in the country. Tim and Ben were such different personalities, but they complemented each other. They were flexible, knowledgable and so kind.
Accommodation and Food
I loved all the hotels except the Loch Melfort. It was musty, and dinner was not very good. The Blythswood Square was excellent with such a wonderful staff.
Your Guide
Ben and Tim were the best!! They were the reason the trip exceeded my expectations.
The Bottom Line
I travel often, and this was one of my best trips. The whole experience was organized, comfortable, educational and so much fun.
17WSTM Tailor Made trips

by Linda Burley 02/10/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
One highlight was the boat trip to Loch Coruisk and our hike on the Black Cuillin.
Accommodation and Food
All accommodations were fine and the staff very pleasant and helpful throughout the trip. However, the Loch Melfort Hotel is a bit tired and quite musty.
Your Guide
Our guides, Tim and Ben were fantastic. They efficiently accommodated the needs and desires of a very disparate group of "hikers" with a wide range of athletic ability. Their knowledge of Scottish history was extensive and kept us entertained during long van rides. They worked long hours to revise our itinerary depending on changing weather conditions so that every day included a good mix of hiking and visits to castles, distilleries, pubs, museums, etc.
The Bottom Line
I would love to return to Scotland for another Wilderness Scotland adventure.
17WSTM Tailor Made trips

by Mary Neal 01/10/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael Gavan was wonderful! I wish she could arrange all my international travel. I'll have to plan another trip to Scotland and look forward to working with Rachael!
Trip Comments
Tim and Ben were superb leaders! They got to know everyone, were masters at determining the needs of each traveler and were able to deliver incredibly varied experiences that exceeded all our expectations. Thank you again!
Accommodation and Food
In general the food was fabulous! Should have eaten twice at the Bosville in Portree. Blythswood Hotel in Glasgow was super - friendly, good food and comfortable rooms. One concern was the hotel outside of Oban (Melfort Loch) - folks were not friendly or helpful, rooms were not up to the caliber of the other hotels. Their food was just average. The Hollytree was a fun place and we loved using their pool everyday - their food was fine. Tim's method of pre-ordering dinner, while difficult to understand at first, was a true stroke of genius!!! It saved us many hours of waiting at the end of the day. Ferry dinner on return from Iona and Mull was perfect for that long day - food was just fine. Laroch Restaurant
near Glencoe was a great dinner.
Your Guide
Tim and Ben were a fantastic team! They made the trip perfect in so many ways. They got to know everyone in our group and tailor made experiences that satisfied all the travelers! Tim's organization is unbelievable. Pre-ordering dinners was a brilliant technique that saved hours of time for tired travelers. Tim and Ben were both very knowledgeable of history, geology, ecology and most important they had super people skills. Thanks so much for being such wonderful guides.
The Bottom Line
Wilderness Scotland was great to work with from beginning to end! We now hope to do another trip to Scotland and it was all due to working with such a fabulous organization! Thanks to everyone for making our trip perfect.
17WSTM Tailor Made trips

by Sarah Foulger 01/10/2017

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I appreciated the compassion with which Doreen Dun's illness was handled. Thank you for that. I thought, however, that it was inappropriate to ask Nancy to pay for a supplement since she had nothing to do with Doreen's illness.

TEAM WILDERNESS RESPONSE:

It’s always horrible when someone falls ill and is unable to join a trip, especially when they have been looking forward to it so much. I do just want to clarify though that Nancy was not asked to pay a supplement because as you rightly say, she had nothing to do with the circumstances that arose.
Trip Comments
Our guides, Tim and Ben, were amazing! The journey was wonderful. The hikes were just right. A lovely combination of hiking and sightseeing.
Accommodation and Food
All of the accommodations were great with the exception of the Loch Melfort Hotel. Our room was moldy and, unfortunately, I'm allergic to mold. Also, dinner at the Loch Melfort was a disappointment. The scallops were little balls of rubber. All of the other hotels and dinners were perfect.

TEAM WILDERNESS RESPONSE:

We’re disappointed to hear about the accommodation at Loch Melfort, we will be following up with them about the food and rooms and will share the group’s feedback with them. Many thanks for letting us know.
Your Guide
Ben and Tim went the extra mile again and again. They were extraordinary. On one hike, Tim ran to help a couple who were not part of our group but were in trouble. I can't say enough about them both. Tim and Ben were/are wonderful.
The Bottom Line
We're still basking in the glow of a brilliant adventure in Scotland. Thank you!
17WSTM Tailor Made trips

by Susan Mace 30/09/2017

5Pre-Trip Service

4Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
For me it would haveeen excellent if we had enjoyed some more challenging hikes and if, instead of hotel sandwiches on the fly, we could have blocked a lunch hour in at a local pub. When we could do that it was wonderful.
Accommodation and Food
With the size of our group and the level requested these were probably the best you could provide, but they did not rate as excellent!
Your Guide
Ben had an impressive grasp of history and Tim's relaxed easy demeanor and wonderful sense of humor made him a delight to travel with throughout the trip.
The Bottom Line
17WSTM Tailor Made trips

by Mary Berger 30/09/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Appreciated the packing list. I brought almost everything on it. I had too much stuff.
The itinerary was fun to see.
Trip Comments
Tim & Ben were wonderful to everyone.
The Hotels except for Melfort were nice too.
Nice variety of places and things to visit!
Accommodation and Food
Some meals were excellent. Some were not so good.
Your Guide
I sincerely appreciate their thoughtfulness and expertise.
The Bottom Line
Great!
17WSTM Tailor Made trips

by Marcia Kelly 30/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachel was a pleasure to work with
Trip Comments
Our guides were totally dedicated to customizing the trip to our needs.
Accommodation and Food
One exception was the accommodation at Oban.
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Kathy Malatesta 30/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachel was awesome in arranging the all the places to stay, and suggestions for meals which was important for large groups. She was always lovely to speak with and was very good in sending out emails with options for the group. The only difficulty I had was the train ticket to Oban., and that was my fault. I did not find the train line site easy to deal with and when I got to the station to get my ticket I couldn't.
Trip Comments
It was even better than excellent. Tim and Ben were such a joy to be with and we trusted their decisions about the plans for each day. They worked hard to grant any wish that was mentioned. there were always options - some could hike some could shop. The hikes were perfect for our group with varied abilities.
Accommodation and Food
All accommodations were great. The Loche Melfort was in a beautiful spot the room was average with a beautiful view. The people were wonderful. There was just one meal that was not as good but I believe it was because of our later arrival. The Blythswood was awesome and the staff and meals there awesome. The Hollytree was also beautifully located with lovely rooms and great meals. The Bosville was a lovely surprise- we had a neat loft room. Food there was also great. Tim and Ben also took us to a few pubs which were delightful.
Your Guide
Again I think that Tim and Ben were beyond excellent. They felt like friends and family. They were so helpful, thoughtful, knowledgeable, kind ,funny, patient. They worked so well together each with there own style. I really felt like we were just not their job but they enjoyed their time as well. During the hike to the Fairy pools it was so windy that my glasses blew off my face. The group instantly stopped and Ben found my glasses in the grass.!! Yeah!! They positioned themselves at water crossings or tricky spots on the trail to assist each traveler to safe footing. I learned so much from both of them about Scotland and its history- we could ask anything and they had an answer..
The Bottom Line
It was an absolutely awesome trip. I have already recommended Wilderness Scotland to my friends. It was a true experience. I felt immersed in the culture and the people. Thank you for the chance to share.
17WSTM Tailor Made trips

by Wendy Wolf 30/09/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Wilderness Scotland was willing to work with our travel group to meet our custom itinerary. Rachel Gavan was so helpful and her attitude was the epitome of customer service. We compared several Scotland travel firms and WS was clearly the best fit.
Trip Comments
Our itinerary hit all the highlights requested by our group and our two trip leaders used our first day hike to assess the capacity of all the members of our group. They constantly adjusted our daily activities in response to weather changes and provided a highly varied and interesting experience for everyone with hikes, cultural stops, castle visits, museums, local shopping and fabulous restaurants stops. Of the 14 people in our group, everyone felt highly satisfied.
Accommodation and Food
In general the accommodation and food were very good. Restaurant picks were overall excellent. Our weakest accommodation was Loch Melfort. Several people on the trip complained of musty/moldy smells in the rooms of the hotel wing and this seemed the least customer friendly hotel. It also seemed to introduce extra driving time for our daily excursions since we kept going back to Oban for the ferry and other activities.
Your Guide
We loved our guides (Tim Willis and Ben Mueller) and felt they worked together exceedingly well. As noted previously, they were incredibly adept at adjusting our activities to fit the weather ( as best they could) and had a "brilliant" sense of the group's capacity for hiking so that all the hikes were challenging but not overwhelming. Plus they mixed in history, culture, museums, and other highlights that really rounded the experience. We would recommend them to any traveler. Our group was surprised to learn that Tim and Ben had never worked together before, but they came together seamlessly to change off taking the lead.
The Bottom Line
Fabulous experience with a first class travel organization. It's the best way to enjoy all that Scotland offers!
17WSTM Tailor Made trips

by Ken Dale 30/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Most helpful with questions and always a joy to speak with!
Trip Comments
I believe it was one of if not the best of trips ever. The countryside was always incredible and I've never taken so many photographs on one trip. Our guides Tim and Ben were so well informed, good natured, always in touch with our groups capabilities, yet willing to challenge us a bit, reassuring-- I cannot say enough good about them - great sense of humor - different and we're an amazing leadership team for us!! Thank you so very much!
Accommodation and Food
I was amazed how much and how well I ate and can't believe I didn't gain a pound. Good hikes I guess. Even our simple meals at lunch were wonderful. Great guidance on where to eat too.
Your Guide
Ben and Tim were very well informed on history, culture, geology, and local interests. Absolutely the best of the best!! Well humored and always in touch with how we were doing both individually and as a group. Very accommodating and willing to challenge us a bit. Accepting of our diversity within the group which could be a challenge at times. They seemed to take time to get to know us and then work with us accordingly. Again - the best of the best!!
The Bottom Line
I would have given higher than 5 if I could have on that last question!! Our final meal was graced with your thoughtful gift of Prosecco. We were all very touched by that. This was without question among the best trips I've ever had - if not the best. Wonderful and awesome! Thank you so very much!
17WSTM Tailor Made trips

by Paul Amirault 28/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Racheal quickly understood what we were interested in, and designed a trip right away that was a great fit!
Trip Comments
The guides were helpful and knowledgeable. All arrangements (almost) were executed smoothly. Thanks also for arranging the wonderful scenery and reasonable weather!!
Accommodation and Food
Pack lunches on the walking holiday were not great, but OK. All else was great! On our tailor made portion, Glencoe House was a highlight, but almost too much and too isolating for any longer stay. We also enjoyed the family style dining at Killiehuntly Farmhouse.
Your Guide
Both Joe and Andy were great. Although Joe clearly had less experience and history of the region, he'd certainly done his homework and really impressed with his efforts and helpfulness. Andy's obviously and old pro, which was helpful in managing a diverse and eclectic group.
The Bottom Line
17WSTM Tailor Made trips

by Juha Rantanen 11/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was so helpful and fullfilled all our wishes...
Trip Comments
Everything succeeded so well. All the hikes were perfect even the boattrip was a great success because of the weather. We fell in love with Scotland completely. Gordon was a perfect guide. He could read our group and personalities so well. We were very demanding concerning history,biology,nature and completely everything from kilts to whisky. He always had the answer and sometimes said he doesnt know,......but next day he knew. His sense of humour was great and he could also feel our moods.
Warmest regards to him.....one of the best guides we ever had.
The hotels....wow.....perfect choises.....
We all were extremely pleased.....
Accommodation and Food
Glencoe was like living in private mansion.absolutely superb.....
Fortingall Yew was also nice....beautiful and silent..
The hotel in Edinburgh...first Roxburghe and week later Principal was also very very good. Such elegance in details....
Your Guide
Gordon....the best,most cultivated,most polite full of sense of humour,most diplomatic in all situations,never without the answer.
Warmest regards and kisses to him....
The Bottom Line
Absolutely very recommendable....
17WSTM Tailor Made trips

by Bill Heth 06/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Impressive initial contact and planning. Organization of trip reflected knowledge and effort.
Long pause from initial booking and immediate pretrip...during which my family was planning and talking in anticipation. Some email contact during this time would be a nice touch.
Trip Comments
Exceeded expectations. Mark did a great job balancing itinerary with flexibility based on weather et. al.. Reads people well across age spectrum (13-64 in our family)
Accommodation and Food
Monachyle Mhor owners/chef were warm, welcoming. Great rural setting and interesting, well done rooms. Access to farm dog puppies a highlight.
Food quality and presentation one of the finest farm to table experiences we've had...well matched flavors and textures, solid wine list.
Scotch tasting informative and fun...an evening of entertaining conversation enhanced by whiskey.
Your Guide
WOW, was Mark the perfect guide for our family! Professional, hard working,skilled...but also a great companion. He reads people well and makes each day great for each person...an impressive skill.
I have seldom met a person better suited to his chosen craft. Would take another trip with him in a heartbeat!
The Bottom Line
I was listened to in the beginning, and the execution of the trip far exceeded expectations. We travel on active vacations four to six weeks a year, and Wilderness Scotland is our favorite vendor.
17WSTM Tailor Made trips

by Lloyd Klinck 04/09/2017

5Pre-Trip Service

5Trip Comments

3Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
the information received was very detailed to give us the best description of our journey and the response from your staff was quick and polite.
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by John Philips 04/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Can't think of any way to improve the service.
Trip Comments
Everything was wonderful. (except I lost my jacket). Can't do justice with words to describe the scenery. Our two guides were different but fantastic. Malcolm loves the outdoors and was always pointing something of interest out to us. And Neil was so knowledgeable and passionate about Scottish history. Great combination. Accommodations were great and the food was excellent.
Accommodation and Food
As mentioned earlier, perfect.
Your Guide
Malcolm and Neil were amazing.
The Bottom Line
Can't stop talking about our trip. Have already recommended you to a lot of people.
17WSTM Tailor Made trips

by Sally Harding 04/09/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We appreciated the cheerful, helpful attitude of Kirsty as we made plans and then changed some of them. Responses were rapid and easy to understand.
Trip Comments
The hotels selected were comfortable and well located. Our guide, Ben Mueller, in Isle of Skye was awesome. He took us on very different hikes that all highlighted the drama of the Island. He was sensitive to our pace and distance needs. He shared much interesting historic and cultural information as we walked. He was very helpful in advising us of places to eat (even making reservations for us). He shared his insights of good spots to stop, walk and eat on our drive to Fort William and on to Edinburgh. All of his suggestions were just right! It was very, very helpful to have him drive us around in the rural areas of Skye as the single track roads with sharp drop-offs, muddy ditches and limited parking would have been very intimidating to us. Having him as a guide was invaluable! Mary was also a knowledgeable, enjoyable guide in Edinburgh.
Accommodation and Food
We were overall happy with the accommodation and food and the quality of both were a bit of a mix. Cullin Hills Hotel had nice rooms but food at dinners wasn't great. The in town dinner at the Grainery was better. Lime Tree Inn had very short beds with prominent footboards and a smallish room but an excellent dinner. The Bruntsfield Hotel had nice rooms and average dinner. Dinner at the Witchery was excellent. Breakfasts everywhere were good.
Your Guide
See previous comments -- Ben Mueller was perfect for us and made our visit on Isle of Skye special! Mary Nikitik was helpful and we enjoyed her walking tour -- it was a good orientation to Edinburgh.
The Bottom Line
We were very happy we didn't try to put this trip together on our own. It was very helpful to have Wilderness Scotland select hotels and provide superb guides!
17WSTM Tailor Made trips

by Susan Philips 04/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Amazing, knowledgeable guides
Accommodation and Food
Bag lunches are a great idea. You can sit and enjoy the surroundings
Your Guide
Very helpful and responsive to individual needs
The Bottom Line
Have already recommended to friends who are planning to go in 2018
17WSTM Tailor Made trips

by Paul Jones 03/09/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
very well organized
Trip Comments
The organization was as advertised. The guides were exceptional.
Accommodation and Food
Very good
Your Guide
Our guides were very conscientious, knowledgeable and friendly.
The Bottom Line
We enjoyed our custom trip very much and will use Wilderness Scotland again, if we ever get to your beautiful country again. The food was great, the weather was much better than we expected, the accommodations were chosen well. I highly recommend Wilderness Scotland to anyone hiking anywhere in Scotland.
17WSTM Tailor Made trips

by Daniel Shefras 30/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The communication before our trip was excellent. The assistance provided and the response to emails sent was great. Unfortunately this wasn't continued during the trip
Trip Comments
The activities were excellent. The sea kayaking off the coast of Arisaig was one of the real highlights. Paddling around the small islands being followed by dozens of seals was magical. The canoeing and biking along the canal, the rib ride on Loch Ness, the clay pigeon shooting and the all day bike ride was wonderful, James the guide was fantastic and really made the day special for us. The only let down was the river tubing which we did instead of the white water rafting. This wasn't great, the level of guiding wasn't as good as the other activities and we didn't really want to do the tubing in the first place but never got a reply from the office despite ringing a number of times and leave messages.
Accommodation and Food
The accommodation in Arisaig was lovely and the restaurant was just outstanding. The food was fresh, tasty and there was plenty of choice. The accommodation in Feshiebridge was ok, but a bit dated. The beds were very hard but the B&B owner was friendly and helpful and the breakfasts were great. Would definitely recommend The Old Library in Arisaig for both the rooms and the food and would recommend the B&B in Feshiebridge but only if the mattresses were updated
Your Guide
Stuart for the set kayaking was lovely, he really made the day an adventure and was very knowledgable of the area and the wildlife. Marcus on the rib ride on Loch Ness was funny, informative and really added to the experience. The man who helped us with the shooting was also lovely and made a new experience even better. James on the all day bike ride was great, he has a love for the area that really came through and it was a pleasure to spend time with him. The only let down was the guide/leader for the river tubing. He didn't really provide much useful help we had to work it out for ourselves really and as a result one of us got a but of a bang, which, if better info had been given could have been avoided. Overall the guides were great and I would highly recommend Stuart with the sea kayaking, the shooting and James on the bike ride
The Bottom Line
Overall the experience was fantastic and really gave us a taster of Scotland. We discovered the beautiful west coast and will definitely visit again, the Cairngorms were lovely and there is a load to do there and we only just about scratched the surface. The accommodation was great, the guides and activities were fab, the only let down being the non existent communication from Wilderness Scotland whilst on the trip and the poor experience we had on the river tubing


TEAM WILDERNESS RESPONSE:

Thanks for your feedback which we truly appreciate, I am delighted that overall you and your family had a wonderful experience exploring the Highlands.
I can only apologise that you could not get through to the office with regards to cancelling one of your activities, unfortunately the office was closed on that day due to training however you would have been able to get through to us on the 24 hour emergency number which was listed in your trip document as this phone is always manned.
17WSTM Tailor Made trips

by Karen Osterloh 27/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Heather Walker 23/08/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Proactive customer care and attention
Trip Comments
The itinerary was a perfect balance of variety; action and rest. Had every confidence that Wilderness had arranged and planned everything
Accommodation and Food
Muchrack was FANTASTIC - we loved it there. The hotel at fort William wasn't as impressive, but was good nevertheless
Your Guide
Stuart for kayaking was excellent. very knowledgeable instructor and build good rapport with kids. Amanda was outstanding. She led us cycling and geocaching. the kids LOVED her - she was engaging, knowledgeable and prepared. The two days with her were the family favourites.
The Bottom Line
Booking a holiday with Wilderness Scotland takes all the stress and planning out of the trip - and allows you to focus on enjoying the fabulous Scottish outdoors. The whole family loved it.
17WSTM Tailor Made trips

by Olivier Schiller 21/08/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The trip on the Spey river was really nice. Our guide Andy was outstanding, fun and very knowledgeable on history, plants, geology ...
Accommodation and Food
The B&B were great but the 1st hotel was below our expectations. The service there was poor and the people not friendly.
Your Guide
Great. See above
The Bottom Line
Great experience in a magnificent area, good sport but not too difficult, great service provided by Wilderness Scotland. Thanks a lot!
17WSTM Tailor Made trips

by Sophie Schiller 21/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Tom Lowrie 20/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was fantastic and her team consisting of Mel who put together an Itinerary that was spot on!
Trip Comments
Biking around Aviemore with Sam (flipping over the front handlebars and landing in a large puddle), Kayaking off the coast of Arisaig with Nigel (and Seals), and hiking through the rain @ Glencoe (surrounded by waterfalls) with Stuart !!!
Accommodation and Food
I forgot to order our lunch the night before going out; The Old Library was very accommodating but had to scramble and find something the morning of the hike...

Our favorite place was the Apex on Grass Market due to its location and view of the castle.
Your Guide
Sam Weir, Awesome! (for an Irishman, lol) He presented us with a silver Quaich of Scottish whiskey (a very Classic gesture on your part)

Nigel, was also fantastic, (except at the end when I was looking forward to getting back he had us race around a small island and of course I was beaten by a woman)
I did especially like kayaking with others, it helped to get to know the Scottish culture better.

Stuart, younger and a little more of a daredevil blazing trails over steep terrain. His brogue was a little harder to understand but nonetheless very personable
The Bottom Line
Highly recommend Wilderness Scotland to anyone visiting (especially for the first time.) It takes the guess work out as far as places to see or accommodations which saves a lot of time (and pounds).

We even stopped by some of the recommended sites (Wallace's Monument, Urquart's castle and Dalwhinnie Distillery)
17WSTM Tailor Made trips

by Anna Hall 18/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
tailor made itinerary, taking into account individual family members' interests
Trip Comments
most of the booked activities were fantastic (especially sea kayaking). I would omit canoeing on the Caledonian canal and replace it with a guided hike up to Ben Nevis.
Accommodation and Food
Holly Tree Hotel and Ravenscraig Guesthouse were excellent places to stay. Atholl Palace is not a good hotel, maybe it once was. Lovat (Fort Augustus) and Kingsmill (Inverness) were very good.
Your Guide
Dennis was excellent. Also Fiona's bagpiping lesson was a highlight.
The Bottom Line
Guided activities were the best
17WSTM Tailor Made trips

by Michelle Barbey 17/08/2017

4Pre-Trip Service

3Trip Comments

5Accommodation and Food

3Your Guide

3The Bottom Line

Pre-Trip Service
Positives - Quick responses and very friendly (Chantal).
Negatives - Initial trip itinerary exceeded the budget I provided.
Trip Comments
It was not made clear how much time would be spent driving each day. The hotels were great, but one was very out of the way so there was a lot of wasted time driving.

TEAM WILDERNESS FEEDBACK:

Thanks for your feedback. Although Scotland may not seem big on a global scale, the stunning coastal and mountainous scenery mean small winding roads, and it takes take time to travel around. I hope that you enjoyed the changing scenery whilst our guide took you to these very special and beautiful places.
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Sarah Slone 16/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachel was a pleasure to work with
Trip Comments
The trip was outstanding. The accommodations Rachel selected were outstanding. Killiehuntley was our favorite.
Accommodation and Food
See prior comment
Your Guide
The self guide instructions were detailed and provided multiple options to appeal to all members of our group.
The Bottom Line
The trip and accommodations were outstanding. The only thing I would omit is the Mary King's Close tour.
17WSTM Tailor Made trips

by Frances Purser 13/08/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I liked that they took care of every detail of the trip. The only suggestion that I have that could have been done better is to have had a larger vehicle due to the luggage capacity of the vehicles. All of our luggage would not fit in the trunk of the car. Depending on the vehicle we had, one or two of our smaller bags, as well as all of our coats, sweaters, and rain gear, had to placed at our feet and/or in-between us on the seat. It would have been more comfortable if everything had fit in the luggage compartment.
Trip Comments
Accommodation and Food
Your Guide
For the first part of our vacation in Scotland, our driver/guide was Malcolm O'Reilly. He was the best!!. Very professional as well as very friendly. He was always on time, took care of every little detail, and he seemed to enjoy I believe he enjoyed the trip as much as we did. He was happy to do whatever we wanted to do. He made the trip fun and interesting. I wish we could have had him for our whole time in Scotland.
The Bottom Line
Our overall experience with Wilderness Scotland was wonderful. We would and will recommend them to all of our friends and family.
17WSTM Tailor Made trips

by Mary Rubright 29/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Mary Kay Prior 25/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Especially loved the Killiehuntly farmhouse. Accommodations, atmosphere, food, hospitality - all outstanding! Wish we could have stayed here longer.
Your Guide
James was very attentive to our needs - always professional and easy to get along with. He is rarely without a smile! We enjoyed having David with us on the hike in the Cairgorrms as he provided humor and shared with us his great love of the hills. And Stewart was an easy going and fun kayaking leader.
The Bottom Line
Thank you for organizing an unforgettable trip! We fell in love with Scotland - no doubt one of the most beautiful countries on the planet!
17WSTM Tailor Made trips

by David Pearson 21/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael Gaven was great - creative, helpful and easy to work with. would highly recommend her
Trip Comments
loved the hiking. the Carringorns were great, as was Skye. greatly enjoyed the hiking on Skye. Will Snow was fantastic - very knowledgeable and enthusiastic.
Accommodation and Food
Amazing. Killiehuntly was just fabulous, great food, and so comfortable. I could move in. also blown away by Glencoe House. Once in a lifetime experience there.
Your Guide
Will Snow was simply outstanding. every day was full of information on a wide range of topics from history to geography to plant life to minerals. Patient and lead us on some great hiking. he loves his job and it showed in how well he did it.
The Bottom Line
we have been on many trips and this was one of the best. I would go again in a minute. my only regret is not having more time to explore and hike in this beautiful country. when I go back, I will go with Wilderness Scotland. they are the best.
17WSTM Tailor Made trips

by Carey Pearson 20/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was responsive and understood our trip needs.
Trip Comments
Will Snow was a wonderful guide and listened to how we wanted to spend our days. Our accommodations were fabulous.
Accommodation and Food
Each accommodation was unique and comfortable
Your Guide
Will offered a wealth of information. He was encouraging and upbeat. We felt safe with his driving and with him on hand while hiking.
The Bottom Line
All aspects of the trip were thoughtfully arranged with our group's need in mind. Even a minor emergency was handled with calm and concern for the traveler. Well done Rachael and Will.
17WSTM Tailor Made trips

by John Gordon 20/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I was not directly involved, but I understand that Rachel was wonderfully helpful, flexible, and customer-service-oriented.
Trip Comments
It's hard to know where to go with this question. Will was a truly outstanding guide--perhaps the best we have ever had in any of our travels. He was charming, helpful, knowledgeable, flexible, kind, cheerful, hard-working, and indefatigable. I could go on.
Accommodation and Food
Bonham Hotel, Killiehuntly Farmhouse, and Glencoe House--each was outstanding in its own way. You don't need me to tell you about them, so I'll just say that we were delighted with all of them.
Your Guide
I focused on Will earlier. We could not have asked for a better guide. Period.
The Bottom Line
It was, to use an over-used phrase, the trip of a lifetime. We enjoyed the Scottish people and country, not to mention the food and whisky. But the highlights of the trip were our hikes with Will in the spectacular countryside and his engaging and informative discussions about so many different topics.
17WSTM Tailor Made trips

by Joanne Gordon 19/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
All the accommodations were wonderful, especially Killeyhuntly in the Highlands. It was the highlight of our trip!
Your Guide
Will Snow was a wonderful guide who showed us a great time. He has a keen understanding of Scotland, its history and geology. We highly recommend him.
The Bottom Line
17WSTM Tailor Made trips

by Kelly Wheaton 19/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
LOVED the farmhouse in Kingussie. I might suggest that if there is a wee bit of time to shop in-between fun events that the guides know a few choice places to stop in (like Ragamuffin at the Isle of Skye ferry was very good compared to some other touristy places). We should have made mention of our interest when planning the trip, but you might have a ready list of places for future client interest.
Accommodation and Food
We loved everything!!!
Your Guide
We shared our feelings with Will. He was wonderful -- perfect driver, hike captain, source of information. If you ever want to send him to Minnesota for a marketing tour we would love to show him the sites ...
The Bottom Line
Future clients - don't hesitate! Plan your trip with WS now!
17WSTM Tailor Made trips

by Rob Osborne 18/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Our contact was very responsive and sent plenty of information about the trip ahead of time. We boarded the plane without any worries about what would happen once we got to Scotland.
Trip Comments
Accommodations were fantastic and the hikes were amazing. We got really lucky with the weather so our Munro climbs all resulted in spectacular views.
Accommodation and Food
From AA meals to traditional Scottish breakfast and haggis, the food was fantastic. Thankfully the long days of hiking meant we could indulge. Accommodations were wonderful. Staying in a old manor houses (with modernized plumbing) was one of the highlights of the trip.
Your Guide
Our main guide was a very experienced mountaineer with an amazing knowledge of local history and wildlife. We felt at ease the entire trip.
The Bottom Line
It was fantastic to take a trip where we had to do very little planning ourselves but ended up seeing so much, taking so many interesting detours, and climbing mountains that were just within our skill level. All of these things would have taken days and weeks of planning and research to do ourselves and that just doesn't fit into our schedule these days. I loved that our guide always had several options available for the day and we could choose our own pace; whether hiking the flats or tackling another Munro.
17WSTM Tailor Made trips

by Jean Dillon 17/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael, our point of contact, was fantastic in answering all of our questions, providing thorough materials and handling last minute requests.
Trip Comments
The hotels exceeded our expectations. Our guides, Gill and Jane, were knowledgeable and gracious. The falconry adventure put us over the moon! It was the perfect mix of accommodating our passions (birding, nature and history) and satisfying our curiosities.
Accommodation and Food
One hotel room's bathroom was larger than our bedroom at home! We requested a castle experience and we received it...twice! Each accommodation had its own charm and flavor. We were delighted with the range, the spectacular food and, of course, whisky! My only regret is that I never had an opportunity to try the venison.
Your Guide
Jane Sanderson and Gill were delightful and accommodating. Since my husband is a little hard of hearing and a bit stiff in the knees. Jane was courteous to allow us a few rest stops and quieter places along our journey, showing us points of interest we would have never known existed.

Gill was equally spectacular, picking up on our passion for birding, guiding us on even hikes that would permit us to see the most variety of species. She taught us much about the landscape. Fortune favored us by encountering a throng of deer, large bucks, sitting in a field. We shared a common passion and forged an easy camaraderie that made our two days with Gill incredible!
The Bottom Line
We have traveled all over the world, from Paris to the Galapagos, and this is the only experience when before we had departed Scotland, we said, "We want to come back. Let's plan on next year." Wilderness Soctland's team exceeded our expectations in every way and we plan on booking with them in the future.
17WSTM Tailor Made trips

by Tucker Quayle 08/07/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
at times it felt as if the restaurant selections were hit or miss. There were plenty of fish and chips recommendations, to the point that I thought it was all that Scotland had to offered.
Your Guide
Superb and attentive service.
The Bottom Line
Wonderful company and fantastic people who worked hard to make our trip memorable. They succeeded.
17WSTM Tailor Made trips

by Liam Lavery 06/07/2017

5Pre-Trip Service

4Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachel was great to talk to and work with.
Trip Comments
Oh, some minor things. Weather was wet and fairly cold - not your fault! Water was low on the Spey, so rafting became rocky tubing on the Feshie - not much you could do about that. The itinerary included postal codes for most but not all destinations on our way - it would be a nice little improvement to have them for all destinations and meeting points. The Real Mary's Close tour in Edinburgh isn't a ghost tour (though it was a good tour, happy that we did it).
Accommodation and Food
Airds Hotel was fantastic, although after three days we were stuffed with food, so it was good that we were leaving.

Killehuntly Farmhouse was a wonderful locations, very nice staff and good food. A disappointment was when other guests drank two bottles of wine then left the fire going in the fireplace when they went to bed -- multiple fire alarms got our family up after midnight to put out the fire and open windows and doors to clear smoke. The other guests never got out of bed.

Nice rooms at the Dunstane House in Edinburgh. Nice people and good breakfast.
Your Guide
Jane in Edinburgh was thorough, knowledgeable and accommodating. Stuart was a great guide for hikes and history at Glencoe.
The Bottom Line
17WSTM Tailor Made trips

by Christine Barney 03/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Very responsive.
Trip Comments
The activities and hotel recommendations were perfect.
Accommodation and Food
The picnic at rothiemurchas was especially well done.
Your Guide
Guides were all amazing!
The Bottom Line
Really appreciated the help and guidance.
17WSTM Tailor Made trips

by Felicity Kerr 01/07/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I wish we could have paid online, given the time differences.
Trip Comments
Organizing things so we could bring the dog was fabulous...Simon, our guide, was great!
Accommodation and Food
Your Guide
Will definitely tell friends to ask for Simon?
The Bottom Line
Well planned, well organized, very flexible...really great experience.
17WSTM Tailor Made trips

by Siri Bliesner 01/07/2017

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Appreciated the willingness to accommodate different starting points, traveling needs (bringing a dog) and different abilities and the giving of ideas.

The challenge was working out the financial end - seems that this piece was not always clear and we had to pay a bit more attention to those details.
Trip Comments
We enjoyed our trip immensely. Our guide, Simon, was a fabulous host to the highlands. He was always willing to find out answers to our questions, ensure that everyone was doing well and make changes as necessary to be able to accomodate our wishes on the trip. We learned that "undulating" or "mostly flat" in Scottish means hills :-)
Accommodation and Food
Appreciated having breakfast available with the accommodations (since many places appear not to open until 9 am if you aren't staying there). The option of the cold buffet and a hot menu option was always appreciated. Must admit, I haven't eaten that many eggs and sausage in years!

Lunches were good. Really liked the picnic that we did on the road on Dulsie bridge as it let us explore a place for a period of time during the bike ride - see a part of Scotland we might not have stopped at otherwise.

Simon did a great job finding places for dinner in the evening - especially when we had no desire to eat at the hotel and wanted to get out into the town/village where we were. Found a great place in Grantown-on-Spey, the Craig Pub, that was the local joint with pies and beer - a friendly owner, fun memorabilia on the wall and overall friendly place. Then in Nairn, a wonderful dinner at the Classroom! Food was incredible and a great way to end the day.

Accommodations were good - was jealous of my children when they got the room with the amazing ocean view at Golf View Hotel (with two bay windows on the 4th floor), and we got the back parking lot :-). It was beautiful spot and would have loved to have stayed a bit longer to be able to enjoy the promenade along the beach.

Everyone was helpful and willing to answer any questions. Loved the hot water and water pressure at all the hotels!
Your Guide
Simon was a fabulous guide. The quick lesson he gave us on how to mountain bike safely, I used for the entire trip - made my downhills go much better, avoiding the "ballistic" method as much as possible. Appreciated his passion for the environment and his sharing of his stories and interests throughout the trip. It made for a much richer experience.
The Bottom Line
Having never done a guided trip before, this was a fabulous way to be able to have a bicycling trip be fun for all ages and abilities, and let each person be able to enjoy the trip in whatever way they so chose. Having a support vehicle and guide the whole time, made it easy for all of us to enjoy the trip, and not have to worry about getting from one place to the next, where to eat dinner or where to stay.
17WSTM Tailor Made trips

by Josiah Cline 01/07/2017

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
It was great having a guide who would answer any questions and if he didn't know, would look it up at the next opportunity. Also having someone to plan all the dinner places we could eat at and suggesting some great local fare.
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Diane McCredie 22/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
When I was planning the trip, I let Wilderness Scotland know what my budget was and they planned a trip that fit around that budget. I made payments about every month and each time I phoned in with my credit card number, the person taking the information was very friendly.
Trip Comments
My guide, Gordon, was great. He picked hikes that met my goals. My main goal for this trip was to bag a Munro and on our third hike we did! The third and fourth day hikes were challenging but not scary. He knew my abilities and limits and picked routes that fit. And, since I was a solo hiker, we had four days of fun and interesting conversation (although I was worried I was talking his ear off!). He was very patient and helpful when we were climbing what was, for me, the more challenging areas where I really had to think about where to put my foot on each step. I highly recommend people come with hiking boots (ankle support) rather than hiking shoes. I also recommend hiking poles - and this surprised me as I hadn't used them before - they really made a difference on being able to tackle more challenging routes.
Accommodation and Food
I loved the B&B in Aviemore. The breakfast was delicious each morning and the staff remembered my choices after the first morning (tea over coffee, brown toast over white). Also, the B&B has a house cat that was so friendly - as a "mom" to four cats at home that I missed, it was lovely to have a cat that I could pet!
Your Guide
Gordon was great. He knew my goals and abilities. I, unfortunately, twisted my ankle on my very first day and Gordon helped me work through that and offered suggestions on what we could do to still make the trip successful - I wanted to bag a Munro! With the purchase of hiking boots in Aviemore (rather than the hiking shoes I came with) and ibuprofen, we continued on the second day with an easy route (but gorgeous views) to make sure the boots would offer the support my ankle would need. Success!

On the third day, Gordon picked a Munro that met my abilities. It was challenging but not scary and in the areas where I needed guidance on where to step, Gordon was very patient. And we saw some beautiful wildlife - grouse and hares. We even accidentally got very close to the nest of some baby grouse that still couldn't fly and the father grouse did the "broken wing" ploy to try to get us to come towards him and away from his babies. I felt bad that we were that close that he felt he needed to do that, but it was so fascinating to see this performed in the wild.

Gordon and I had good conversation throughout. As a solo hiker and an introvert, I was worried about how easily the conversation would flow and didn't need to be. If anything, I talked way too much! I so enjoyed all the hiking and got out of the hikes exactly what I was hoping.
The Bottom Line
Fabulous four days of hiking in the Cairngorms. Wilderness Scotland and my guide made this trip exactly what I was hoping for. From the very first time I contacted Wilderness Scotland months ago letting them know what I was wanting to do as a solo hiker to the day I got back on the train in Aviemore to go to Glasgow and return back to the USA, everything went as smoothly as could be. Loved it!
17WSTM Tailor Made trips

by Peter Hershey 21/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
wilderness Scotland included the highlights that we requested.
Trip Comments
highlights were the hikes and our guide
Accommodation and Food
each accommodation was wonderful. The Glencoe house was off the hook.
Your Guide
Neil Mcpherson was outstanding. He was able to provide work arounds when ferry schedules, distillery hours, etc. would not have met the original schedule. He was attentive to all our requests and provided asked for challenging hikes. He quickly determined the type of hikes we liked and adjusted accordingly. On more than one occasion after dropping us off for the evening he would scope out the hike for the next day. Neil was knowledgeable about Scottish history and culture and was completely familiar with the area. Totally exceeded expectations. We would certainly request him to lead our next Scotland trip.
The Bottom Line
our only issues:
1. our stay in Stornoway was at a wonderful B&B. However, it would have been nicer to have been in the city as originally scheduled. Although we appreciate being notified in advance of the change of lodging.
2. We had requested a distillery tour but when we got there, the tours were booked for the week and we could not do the tour on our itinerary. Suggestion: book ahead and check ferry schedule.
17WSTM Tailor Made trips

by Stephen Bowers 19/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael Gavan did a wonderful job! Very patient with all my questions and deliberations on the itinerary.
Trip Comments
So much good to say about this trip, it would take me hours to write it all down. Ring me on the phone for all the details :-)

Sadly, our evening cruise on Loch Torridon was cancelled because of weather. Do we get a refund? vouchers for a future trip?
Accommodation and Food
the Dunstane - loved it; great location; exquisite decor and amenities; great primer on single malts from Daniel!

Greshornish House - lovely setting and grounds; two weeks into new management when we were there with potential to be even better; staff very friendly; artwork on the walls could stand an upgrade

Sconser Hotel - Lisa, Craig and Rory were wonderful; best food we had on the whole trip!

Tigh an Eilean - the winner for coziness and hospitality; did a load of our laundry for free; Aurianna (sp?) was delightful; love the honor system bar, not to mention the view

Killiehuntly Farmhouse - what can we say? what a way to end the trip!! This is how I want my house to look. As it turned out, owners/designer Anne and Ruth served us breakfast! Everything simply sublime. We want to come back for a week or forever. Finding it was a bit tricky; could've used some written directions as was not listed in our sat-nav
Your Guide
Joe (the Quiraing) and David (Torridon) were both a delight. Temperamentally perfect for our gang. Please give them our contact info in case they are ever in the Southwest U.S.
The Bottom Line
Verdict: GUILTY of making fabulous memories ;-)
17WSTM Tailor Made trips

by Pat Horne 18/06/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Morag Mottram 14/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Always a delight chatting and emailing back and forth with friendly and professional. A few confusing issues regarding what was included and final price, but all resolved.
Trip Comments
Great time with great friends, and our super guide. Lots of diverse and beautiful scenery, trip to St Kilda was amazing.
Accommodation and Food
The accommodations were fine, however our night on Skye we drew the "short" straws and had a rather confined space with a few challenges. Breakfast at the Stein Inn was the best of the trip, lots of fresh fruits, home made muesli, etc. Harris Hotel was clean and pleasant. Meals at the various restaurants around the islands-- the Anchorage, North Harbour Bistro, and Flavour were exceptional. Packed lunches were, apart from the satisfactory sandwiches, pretty disappointing. Overripe bananas, a daily Mars Bar, bag of oddly flavoured potato chips, and a juice box are not what I appreciate in a lunch. Perhaps sourcing out a new lunch supplier who can provide more variety and better quality healthier options would be in order. Obviously, having experienced such good breakfasts and dinners on this trip, there should be a different option out there for future guests. Thankfully, Kirsty had a box of Porridge Oat bars to add to the provisions.
Your Guide
Kirsty, as usual(our third trip with her) was a star. Always upbeat, enthusiastic, professional and friendly, she made the trip so interesting with all her knowledge and expertise. Great driver, super organized, and never stopped!
The Bottom Line
An outstanding week filled with diverse landscapes, remarkable history, varied activities(coastal walks, hill walks, boat trips, visits with locals, amazing dining experiences), all with great friends and a super guide. The visit to St Kilda was remarkable and truly a once-in-a lifetime experience, we feel so privileged to have been able to get there. Hard to decide which trip to do next time...
17WSTM Tailor Made trips

by Emily Clark 12/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was awesome and wonderful to talk to. She always followed up with our questions in a timely manner!
Trip Comments
All the guides were very nice and personable. We really enjoyed Sam and Stewart! They were willing to work with our comfort and energy level, tailoring our activities as needed and stopping for CAKE!! Very fun!
Accommodation and Food
Loved the B&B choices and especially the food. All the cafe and restaurant recommendations were fabulous!
Your Guide
Again, we loved Sam and Stewart! See previous comment.
The Bottom Line
Wonderful time! Unforgettable! The experience was lovely! A good mix of adventure and activity with leisure. We will be back!
17WSTM Tailor Made trips

by Karen Rigg 12/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
not much
Trip Comments
Neil is a great guy and a great guide. We could not have asked for anyone to try harder.
Accommodation and Food
We stayed at some incredible places! they excided our expectations.
Your Guide
We can not say enough about Neil.
The Bottom Line
We had a wonderful time! The people and place are very special!
17WSTM Tailor Made trips

by Jim Mottram 12/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachel Gavin diligently worked with the members of our group and our guide (Kirsty Chuchla) to tailor the trip itinerary for the interests of all participants. She kept us informed as plans took shape. Kirsty offered great trip suggestions and effectively considered the abilities and expectations of the members in order to create the trip plan.
Trip Comments
The entire week was outstanding, which is our usual experience with Wilderness Scotland. The trip highlight was the day visit to St. Kilda. The journey to and from, the time spent in the archipelago and the atmosphere of the place all made the day remarkable and memorable.
Accommodation and Food
The morning meals at the Harris Hotel were very good and were well presented. The evening meals at The Anchorage in Leverburgh, the North Harbour Bistro on Scalpay and especially at Flavour near Leverburgh were outstanding. The breakfast at the Stein Inn on Skye was excellent. The box lunches prepared by the Harris Hotel consisted of good sandwiches but a limited selection of fresh fruit. The reliance on Mars bars, odd flavoured crisps and juice boxes to fill things out was a bit disappointing.
Your Guide
Kirsty, as in the past was superb. Her knowledge and enthusiasm about the area made the trip come alive for all members of the group. Kirsty openly shared her interests in the landscape, the history, the flora&fauna and the personalities of the people who make Harris and Lewis special.
The Bottom Line
Outstanding week during which we were able to experience a beautiful part of the world that combines wild & remote landscapes with a fascinating history, all perched on the edge of the North Atlantic. The other-worldly trip to St. Kilda will stand out as a highlight for the rest of our lives.
17WSTM Tailor Made trips

by Judy McNary 06/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Great guides who adapted to the weather and our group's various energy levels! The guides were knowledgeable and fun.
Accommodation and Food
Your Guide
The Bottom Line
Highly recommend Wilderness Scotland! Would love to return for another trip
17WSTM Tailor Made trips

by David Godfrey 06/06/2017

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Some of the response times were slow though they accommodated our specific requests well re changes to the proposed itinerary
Trip Comments
Whilst outside the main itinerary, taking time to explore Orkney was very special - we were very lucky with the weather but aside from that, the sheer breadth and depth of the history was fascinating and the scenery, from the wide fields to the spectacular cliffs, was wonderful.
Of the rest of Scotland, we had really enjoyable hikes with Jude, who was good company and a great guide; the boat trip at Sheidaig was on a very clean boat, really friendly and knowledgeable staff who really explained lots about the area, saw seals and the sea eagle and had lovely homemade canapés and a glass of wine - super; the boat trip at Kylesku was also very spectacular and friendly; interesting to see all the crafts at Ballincraig (sp?) and Lottie Glob's croft was quite remarkable, as was she' Cromarty we also loved - very special little town and amazingly vibrant.
Accommodation and Food
Apple Ross Inn food and atmosphere was fantastic as always, despite a completely cloud bound trip over the Pass of the Cattle. Sheildig was a nice little hotel, good supper one evening, lovely breakfasts and even a warm homemade scone when we came in from a hike. Sam Isles Hotel should have been great - our request - but we arrived there, well off the beaten track to be told the restaurant was closed which was the reason we went there. They claimed they had notified you but very annoying. The room was lovely as was breakfast and we ate in the bar which was better than standard pub food for free but still a real disappointment. Lochinver Hotel was nice but slightly self important trading on the Chez Roux restaurant - lobster was very fresh and tasty but the other fresh fish a bit bland. We also had a tasty pie in the pie shop. Feel we missed out as everyone talked about a seafood shack in Ullapool as being well worth a visit but we didn't know of it until well passed it. Forss House was great - great building, delicious food, lovely service, a real Scottish country feel. Smithfield Hotel on Orkney wasn't great, pretty basic and had the feel of a hotel being run by people who hadn't often stayed in one - e.g. Wanted us to complete a card night one with a list of the breakfasts we wanted the rest of the stay and not helpful the first morning when we hadn't done it so we just had toast! Ate there one night but not the local produce it advertised - promoting their "curry of the day" more. We did eat in Orkney at the Skerries Bisto on South Ronaldsay - breathtaking views and the freshest and most fabulous seafood of the trip - thoroughly recommend it though very out of the way. We also had some great fresh crab sandwiches in Kirkwall at a place called, I think, Julie's opposite the cathedral which were fantastic. Olrig House was difficult to find and eccentric though very welcoming. Had a choice of rooms in case one would be too bright and the breakfast was just so beautifully done - like being a guest at a house party with an amazing layout of food, homemade jams and newspapers around. The Factors House was also just lovely though more modern - very clean, Fiona exceptionally welcoming and the interesting so again a really relaxed stay. Roc pool was a nice city hotel - not as specifically memorable as some of the others as less individuality but nice service and rooms and food.
Your Guide
Jude was just lovely - friendly, knowledgeable, accommodating. Good advice on the options given the weather so that we did three very different but all memorable walks over the two days and at a pace which suited us. We really enjoyed spending the time with her.
The Bottom Line
Great trip! We had a ball.
17WSTM Tailor Made trips

by Brandi Schreiber 06/06/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I found your website by Googling walking tours in Scotland and used your custom trip feature to explore what options might be available. Almost right away, Kirsty contacted me. I have to say that she has been such a kind and patient person. Planning this trip from the U.S. - and not knowing for sure if we could go given my husband's work schedule - meant we couldn't confirm our trip in May until February, quite a tight deadline for wanting to walk the West Highland Way and visit the Isle of Skye. Kirsty worked to hard to get us booked along the West Highland Way, answered all my questions, and took the time to give me extra pointers and advice. Our trip was FLAWLESS. We didn't have a single travel snafu or issue with accommodation. It was absolutely, 100% perfect, and we loved every minute!
Trip Comments
Oh, where do I begin! First of all, travel companies in the U.S. could take a page from your booklet. Having our luggage transported to each night's accommodation while we walked/hiked was so convenient. Every place we stayed along the WHW was amazing - and the nights we spend on Skye were the stuff of fairy tales. Our personalized tour guide, Fran A., was incredible. I love that woman, and I am happy to say that we made a friend! She did such a great job toting us around everywhere, taking us on hikes, answering our questions, and just generally being a lovely and interesting person to spend three days with. There were tears when we departed. I wish we could go on another trip and have her again as our guide!
Accommodation and Food
I really loved the aspect of staying in a different B&B each night of the West Highland Way, and our lodging in Skye was AMAZING. We want to go back to Skye for that accommodation alone. Each B&B / home we stayed in was warm and inviting, and the ladies who made us breakfast each morning were lovely to talk to.
Your Guide
Fran A. was so wonderful. She is such a special lady - someone we call a friend now! She was very well-versed about the places she took us hiking, did a wonderful job taking us all over Skye, and even made special accommodations to let us see a bit of Inverness on the final day she took us to meet our train. She was truly lovely, and I will miss her!
The Bottom Line
For a 10 year anniversary celebration, it was absolutely perfect. Planning a long walking tour + three days in Skye from the U.S. was something I was a little nervous about. I didn't know what to expect, if we would make it to our accommodations easily, etc., but the details were excellent. Wilderness Scotland answered all our questions (very patiently, haha - thank you, Kirsty!) before we even left, provided us with a good packet of information, including helpful maps, handled all the details of our luggage transfer, accommodations, and private tour guide, and generally made this celebration amazing. There were tears this part of our time in Scotland ended. I truly felt like I made friends along the way, the scenery was unbelievable, and the days were very, very meaningful. Now I want to plan a trip with Wilderness Ireland! (give me a call! ;)
17WSTM Tailor Made trips

by Rob Richardson 05/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The guides were very flexible with the range of biking experience our group had. They arranged for alternate sightseeing options for those who chose not to ride.
Accommodation and Food
Your Guide
The Bottom Line
Great trip, great guides!
17WSTM Tailor Made trips

by Kacie Wolverton 05/06/2017

3Pre-Trip Service

4Trip Comments

4Accommodation and Food

4Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Allison Osborn 04/06/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I didn't do much of this, but I heard it went well :)
Trip Comments
Fantastic customer service from the guides; really went above and beyond to help create a great trip.
Accommodation and Food
Accommodation was great, food was fine.
Your Guide
Two thumbs up.
The Bottom Line
Guides made the trip.
17WSTM Tailor Made trips

by Jo-Ann Rutherford 04/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was pleasant and easy to communicate with and quick to respond.
Trip Comments
We just can't say enough about how knowledgeable and friendly our guide Kirsty was. She is an amazing genuine person!
Accommodation and Food
This was exceptional! Because of height we were given a room at Stein Inn that could accomodate. The food was great especially the pop up home restaurant.
Your Guide
Without question Kirsty was exceptional. Her ability to be flexible with our days and the weather...unbelievable! She was able to arrange for us to visit a weaver and a genealogy researcher on Harris. Always considerate of the groups needs she went above and beyond to ensure a good time was had by all.
The Bottom Line
Pheonomenal experience. We got everything we expected and much more. We appreciate the environment policies of Wilderness Scotland, the communication with head office, our experienced guide Kristy and the great group of people on this trip. We have already recommended Wildness Scotland to friends.
17WSTM Tailor Made trips

by Kathy MacNeil 02/06/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Kristy Duncan was very helpful. She was flexible with our planning. We did a custom trip. She was very detail orientated.
Trip Comments
Simon Harry was a brilliant guide. He was flexible and listened to our likes and wants and set up each day to keep the group happy. He made the trip stress free.
Loved the visit to Candor Castle and the bike rides on little used but paved roadwarys.
Accommodation and Food
Wonderful experience would definitely recommend Wilderness Scotland to others.
Your Guide
Simon Harry was the BEST!! He was very flexible when we had changes in our plan. Total professional but fun. Knowledgeable and willing to share his thoughts and insights. Offered great options. Love him!!
The Bottom Line
This trip exceed our expectations. Of course, it helped that we got some of the better Scotland weather!
17WSTM Tailor Made trips

by Jean-Luc Gagnon 01/06/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
The hotels were generally 3 star hotels, as requested. So luxurious accommodation was not the priority
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Louis Gagnon 01/06/2017

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
All of our accommodations were 3 star places. Luxurious accommodation was not a priority
Your Guide
The Bottom Line
As the CEO of a professional services firm, I know first hand that meeting or exceeding clients expectations is critical to the success and the reputation of an organization. The people who represent our company are critical to the experience of our clients. Our client facing employees really define us as a firm.

The whole experience was a real treat. We visited wonderful places, met very nice people and participated in daily activities to satisfy our adventurous spirits. And all of this hinged greatly on the people who represented your firm with the client – in this case, me and my son. As such, I want to commend the work done by Chantal Savelkoul in the preparation of our trip and of Ali McGee during the week of our trip. They represented Wilderness Scotland admirably. Their positive attitude and flexibility made for a smooth trip. In Chantal and Ali, you have 2 terrific assets to your organization.

One recommendation for your consideration. You should make some of the Haglofs gear available for clients. You could provide it at a favorable price and still make a bit of additional revenue and advertisement for your firm.

Thank you again to the whole Wilderness Scotland team and specifically to Chantal and Ali. I will recommend you to friends and family
17WSTM Tailor Made trips

by John Loach 16/05/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
17WSTM Tailor Made trips

by Patti Loach 16/05/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I appreciated having our questions answered FULLY, and promptly, always with a positive spin.
Trip Comments
Accommodation and Food
I LOVED the absolutely unique, tasteful (visually and epicuriously) experience at Killiehuntly.
Your Guide
The Bottom Line
Because of timing, we weren't able to partake in one of the fabulous group tours that Wilderness Scotland offers and so, instead, they created for us a bespoke tour that met all of our wishes. Lots of cycling time in a variety of spectacular landscapes, rides with various lengths and challenges (read "hills"). Beautiful and very unique hotels, great food, and a schedule that accommodated lots of changes. I couldn't possibly recommend Wilderness Scotland highly enough.
16WSTM Tailor Made trips

by Ledro Justice 15/10/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
David was the perfect guide and instructor. He chose great places to photo and was exceptionally helpful in explaining how to use the camera, whether in "bad weather", or day or night. Of greatest appreciation, he taught not only with knowledge of the areas, but with sensitivity and encouragement. I highly recommend him.
Trip Comments
The trip to Torridon, with the boat ride and Hotel stay was just right. The visit to GlenCoe House was tops! Maybe a stay there next time. That I was able to celebrate my birthday in the Highlands makes me want to return.
Accommodation and Food
Your Guide
Can't imagine it being better. See previous comments.
The Bottom Line
I plan to have another trip, and have recommended Wilderness Scotland to others... even passed out a few cards.
16WSTM Tailor Made trips

by Nicolette Rooimans 05/10/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Quick response, great website
Trip Comments
Professional Guide, good fit of the program for the group
Accommodation and Food
Nice accommodation. Good food & pubs because The Guide Sam knew Aviemore very well!
Your Guide
Safe, realistic, knowledge of group, humor!
The Bottom Line
It was an experience i will never forget, beautiful nature, challenging acitivities and very nice and professional Guide and scottish people!
16WSTM Tailor Made trips

by Sietske Meinesz 28/09/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
It is a transparent website where you can easily find what you are looking for
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Jantien Vrijmoet 28/09/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Quick responses, well written emails
Trip Comments
Great guide, super program and we were lucky with the weather. Good accomodation, nice people.
Accommodation and Food
Very nice breakfast at the hotel! Good packed lunches on the way.
Your Guide
He (Sam) was very considerate, careful, knew how to read the group, and he is a nice person.
The Bottom Line
I loved our trip, every aspect of it, and will definitely come back!
16WSTM Tailor Made trips

by Bonnie Reinhardsen 21/09/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
Great experience.
16WSTM Tailor Made trips

by Yolandi Roos 20/09/2016

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We loved everything, but the only comment was Fross hotel. The food is great, but it is a bit outdated in decor and the location is not great, everything around you is farmland and wind turbines, coming from the west, north west of Scotland to that part was with regards to environment a bit disappointing. As a 1 night it is fine but 2 nights I think it is a bit long. However this is purely my feeling and other guests might love it. However the rest of the trip was fantastic and well organised. Thanks a ton!!!!!!!
Trip Comments
Around Torridon, walking and exploring was great fun!!!
Accommodation and Food
Doing great, keep up the excellent offers:-)
Your Guide
Fantastic and very knowledgeable.
The Bottom Line
Wonderful, had a great time!!
16WSTM Tailor Made trips

by Jim Reinhardsen 17/09/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Very responsive to our interests and timely in responses to our questions.
Trip Comments
Malcolm was the overall highlight as a great guide and companion throughout the trip. Hikes on the Isle of Skye were the clear highlight days for us.
Accommodation and Food
All very comfortable with excellent meals.
Your Guide
Malcolm was excellent. Great guide, driver and companion.
The Bottom Line
I would highly recommend Wilderness Scotland to anyone looking for outdoor adventures in Scotland.
16WSTM Tailor Made trips

by Richard Gaston 11/09/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The web site is very good, but it was still somewhat difficult for me to get a complete grasp on the adventure I would be signing up for. I am from the US and knew nothing about the area. The phone calls I made with David and another of your staff really helped me get a complete picture.
Trip Comments
There were no mistakes with any of the reservations. We were always expected. The hotels were wonderful, the ferry reservations paid for, the hiking and activity guides/suggestions and maps that you gave us perfect. Best of all, David was a fabulous guide, historian, conservationist, trekker. I wish my hip had been in better shape, but we adjusted. Overall your service and suggestions of what to do were top notch. Will recommend you to everyone I know.
Accommodation and Food
As I said before, all lodging was great, breakfasts (included) also fine. We found great restaurants for dinners. Wouldn't recommend any changes.
Your Guide
There can be no better guide than David Russell. Hope he is well. Great future ahead for him.
The Bottom Line
Worry free, and suggestions for explorations spot on. Can adjust on the fly based on weather and client needs.
16WSTM Tailor Made trips

by Sarah Kanko 08/09/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Fantastic in every respect... and everyone we met had only good things to say about Wilderness Scotland
Accommodation and Food
Your Guide
We had Tim and Billy, both of whom were absolutely amazing. Perfect guides!
The Bottom Line
16WSTM Tailor Made trips

by Sue Harrison 06/09/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
great website
Trip Comments
hiking in the Quirking, Glencoe and sea kayaking were all great
Accommodation and Food
Glencoe House was amazing-it was our favourite
Duisdale-the staff are very helpful but the room decor is a bit out there
Your Guide
Both Tim and Billy were great helping chose appropriate hikes for our experience very knowledgeable
The Bottom Line
Fabulous trip-everything went smoothly, hotels and the restaurants were all great.
16WSTM Tailor Made trips

by Jeff Jordan 02/09/2016

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
the trip matched exactly what we had been seeking in the trip. lots of outdoor adventures, plus good family bonding time.
Accommodation and Food
the quality of the accommodations was a bit mixed. but we made our plans late which could very well have impacted availability.

TEAM WILDERNESS RESPONSE:
This trip covered various regions of the Highlands and Islands. In some areas, there is a fairly limited selection of hotels, with no 5-star hotels. However, we we pleased to secure the best available hotels in each location at fairly short notice in high season.
Your Guide
Dave did a really nice job. the hikes were spectacular!
The Bottom Line
it was a great trip, my son and I both enjoyed it immensely. and it was exactly what we had sought.

the one area that I felt could have been improved was around the trip budget/cost. this was among the most expensive trips I've ever taken. the budget ended up being one number and I had no visibility into the component parts of the trip and Wilderness Scotland's mark-up on it. also, options as to how we might have value engineered the trip would have been appreciated (for example, we didn't need the entire fourth floor at the Glencoe House). but to be fair, I didn't push in either of these areas.

TEAM WILDERNESS RESPONSE:
We were delighted to arrange this custom trip in high season at 6 weeks notice. While we didn't discuss individual items within the pricing, the final price of the trip came in under your original budget. As we've now discussed, we'd be happy to discuss which are the 'big ticket' items in the itinerary in the future, so that you can be sure that particular experiences are worth it. We're glad that you had a great trip and look forward to welcoming you back soon.
16WSTM Tailor Made trips

by Angelica Clark 23/08/2016

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Helen was excellent, she added so much to our daily activities and also gave us a great sense of the history in GB
The Bottom Line
Great experience except for a lot of rain that no one can control
16WSTM Tailor Made trips

by Ann Holt 23/08/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The communication by email and phone was timely and complete. This gave us great comfort as we prepared for our trip.
Trip Comments
Scotland is beautiful. Our guide was excellent.
Accommodation and Food
I think we stayed in the nicest place in Plockton. The staff there was super. Our guide made a big effort to make sure we were comfortable and secure.
Your Guide
Dave Picken went way beyond our expectations to make sure we had the kind of trip we wanted. He was fun, smart, punctual. We considered him our friend.
The Bottom Line
I would definitely use WS again. A great trip in a beautiful country. From the original planning to the final departure, we had a fantastic experience.
16WSTM Tailor Made trips

by Judy Blundell 15/08/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The sailing trip was designed to accommodate our specific requirements which included a mixed bag of sailing experience and age range. Laurie Mill and his boat Bluebird were a perfect choice. He offered instruction with expertise and patience and he managed the entire voyage with competence and a fun sense of adventure.
Trip Comments
On the third day out we were approached by a large pack/pod/herd (not sure what the correct terminology is) of dolphins. They are much larger than those we often see in the Gulf of Mexico. There were seven or eight in total and they swam alongside of us for about 20 minutes. I've got some video and photos of them which I plan to share with Laurie, if you would like me to send you the images I'd be happy to.
Accommodation and Food
Laurie is an accomplished chef. The meals were well planned and the quality of the food excellent.
Your Guide
I was impressed by the adaptability of our tour to shift with the ever changing weather patterns. Laurie was willing to help me find sheltered coves in which to paint and strong wind channels in which to sail. This was a key element to the success of our sailing trip.
The Bottom Line
As we were making the arrangements from several thousand miles away, it was difficult to know what conditions, challenges or opportunities we might expect. Stevie listened closely to what we hoped to do and then found the perfect solution. It really couldn't be any better than that.
16WSTM Tailor Made trips

by Karen Arenson 11/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Alex Arenson 11/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Steven Arenson 11/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was really on top of things and did a great job customizing our private trip.
Trip Comments
Every aspect of the trip was taken care of...from the moment the guide met our train to when we were dropped off at our departure point ten days later. Flawless.
Accommodation and Food
We had a private trip, and the accommodations were amazing and perfect for our needs. The chefs were experienced and very accomplished.
Your Guide
If there was a score above "Excellent" I would give it to our guide, Andy! He was completely amazing. We have had a fair number of guides over the years, and he is an absolutely top-notch professional. His command of history, geology, botany and the mountain environment is really unsurpassed. He's obviously an extremely accomplished climber, and he's a great person to boot! Please forward our compliments to whomever Andy reports as we want them to know how very pleased we have been for the past eight days.
The Bottom Line
You don't need to look any further for a guiding company. Wilderness Scotland has it all covered, and you can't do better. They did a five-star job.
16WSTM Tailor Made trips

by Sue Unkel 07/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was very responsive, understood what I was trying to describe, and always let us know when she was going to be away and who to contact.
Trip Comments
This trip was one of the best in a series of outstanding trips we've taken. The people were the best part of the trip, but all activities were great fun; some riotously so (making scones, tubing and mountain biking); some just a little bit hair-raising (canoeing on Loch Ness); and some just plain enchanting (the ceilidh and dancing, Spey-side dinner with the umbrella floating down the river, and singing to the cows at Knocktulchan). Oh, and the food, of course. And talking to artisans and artists and seeing their work. Learning about spinning, dyeing, weaving, curing lambskins; the geology, history, flora and fauna of Scotland. Also forestry and land management. The brooding landscapes of Glencoe and Culloden. The spectacular scenery. Iona and Staffa. Fingal's Cave and the puffins. Taking a rigid inflatable boat from Mull to Glencoe and keeping company part of the way with a joyously playful pod of bottlenose dolphins. And always, always, the company.
Accommodation and Food
The accommodations on Mull weren't exactly fabulous (the massage was a nice touch, though). All the other accommodations were. The food also, with special mentions to Knocktulchan, Three Chimneys, Aird's and the bakery where we made scones.
Your Guide
John Ormiston: Highly professional, knowledgable, loves his subject, patient, flexible, fun, funny, smart, thoughtful, careful, entertaining, perceptive and sensitive to the needs of others and an excellent listener.

Eilid Ormiston: Also highly professional, knowledgable, extremely patient, sensitive to others, thoughtful and smart with a gentle sense of humor. Markedly empathetic and also an excellent listener. She and John work very well together.

My favorite Scottish artist, John Bellany, often depicts his subjects wearing fish on their heads, which I love. So, I don't know, maybe they could improve their performances by wearing fish on their heads, but I don't think this is really necessary, especially as long as John appears at least once in a kilt and bearing whiskey (which I forgot to mention as another favorite).
The Bottom Line
Outstanding, creatively planned and led trip, including what we had asked for, plus some wonderful surprises, and also the flexibility to include some activities that appealed to us on the spur of the moment.
16WSTM Tailor Made trips

by Peter Raymond 07/07/2016

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Colleen Gillard 07/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
As a guest of your client my only experience was in interacting with Rachael who was more than helpful in assisting us with the myriad and confusing details of our packing and travel arrangements.
Trip Comments
Our schedule was packed back to back with physical and cultural events. Some of the excursions are a bit difficult to rate since some of the outings (such as the cultural visits--Culloden, the Highland Folk Museum, Land Rover safari, the spinning mill) I enjoyed, but would not want to do again, while others (tubing, canoeing, biking, sea kayaking, and hiking), I truly couldn't get enough of. We didn't get a chance to see sheepdog trials which would have been fascinating.
Accommodation and Food
The Knocktulchan Lodge was truly PERFECT for our group and the catering was beyond expectations. Really, really, really fantastic!!!! The chef and his wife were an absolute delight.
Your Guide
John and Eilid were terrific--knowledgeable and accommodating. It was a plus to get some mini lessons in Scotland's geographic, historical, political and cultural past and present--as well as an intro into the finer distinctions of whiskey tasting.
The Bottom Line
We travel multiple times a year. This was by far the best trip we've ever been on. It doesn't hurt that you begin with some of the most beautiful countryside in the world.
16WSTM Tailor Made trips

by Brannon Klopfer 07/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I didn't have much interaction with the pre-trip logistics/organization. However, when I went to make a small change (regarding bike pedals), it was very easy.
Trip Comments
Everything was great! Hiking, archery, biking, tubing, kayaking, canoeing, ziplining, whisky tasting, music, stories, food, etc.
Accommodation and Food
Food was excellent quality. For the bag lunch days, it would have been nice to be able to select our food/drink (if only from a few options), but that's a minor point.
Your Guide
Both John and Eilid were excellent guides -- very patient with our group, very knowledgeable, etc.
The Bottom Line
I had an excellent time overall! I think it would have been nice to have a minimally planned out day in the middle of the week, but that's about the only change I would make.
16WSTM Tailor Made trips

by William ( Sandy) Wells 06/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
the dinner in the traveling dining room was amazing
really liked the mountain biking
Accommodation and Food
Your Guide
I loved the way John provided background information on everything.
The Bottom Line
16WSTM Tailor Made trips

by Thomas Najarian 06/07/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Return of email questions not always timely.
Trip Comments
John and Ailid (?spelling) were great. John especially, since he spent the most time with us was very helpful and knowledgable. Many thanks for a great trip.
Accommodation and Food
Most of our stay places were spectacular. The only exception to this was the food and lodging on the island of Mull.
Your Guide
mentioned before
The Bottom Line
One of our best trips ever.
16WSTM Tailor Made trips

by Lauren Schwer 05/07/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was in touch regularly with updates, letting me know what to bring with me, who my guide would be, and so forth. She was friendly and clear!
Trip Comments
Scott stepped in for Dave a few days before the trip and he was kind, warm, knowledgeable and fun to hike with for the day. I could tell he had a great deal of experience working with many different types of people.
Accommodation and Food
N/A
Your Guide
Scott was awesome. He was patient, paid attention to my ability, and kept cheerful despite rain coming down when we hit the summit. If he sees this, please pass along my gratitude and the name of the Scottish guy on the Great Bake-Off was named Norman. :)
The Bottom Line
Awesome experience, worth every penny. It made me want to come back to Scotland immediately.
16WSTM Tailor Made trips

by Julia Friedlander 25/06/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
My pre-trip experience was fine, but there were a few times when turn-around on messages was slow. This was more of a problem because we got a late start in our own planning. All in all, our whole experience with WS was excellent.
Trip Comments
Accommodation and Food
We were extremely comfortable in the Fort William Lower Observatory Guest House. The room and food were excellent and the hospitality warm and helpful..
Your Guide
We had some hesitation about whether or not to spend so much of our vacation budget on a Tailor Made holiday. The first six hours with our wonderful guide, Gordon Anderson, resolved every doubt. Gordon’s careful planning, calm presence, measured pace and wide ranging knowledge added immeasurably to our family vacation. His lessons on Scottish history, geology, and ecology enhanced our appreciation for the beauty of the highlands, and we returned home from our trip with real admiration for the Scottish people -- something we never anticipated. In fact, our time with Gordon convinced us that we need to return to Scotland for a much longer holiday!
The Bottom Line
We haven't yet been home for 24 hours, and I have already referred friends and family to Wilderness Scotland. THANK YOU!
16WSTM Tailor Made trips

by Kay Henry 15/06/2016

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

4Your Guide

5The Bottom Line

Pre-Trip Service
Really liked the back and forth about what we wanted to do and best places to go. I would have liked to get a feel of the places booked ahead of time and perhaps change some locations but had to accept the entire package. However, we really loved every place we stayed and it worked out fine.
One instance we were particularly pleased with was that you handled the ferry schedules extremely well. We made the ferry from Bernerary to Leverburg before the low tides cancelled afternoon ferries for the next two days. That would certainly have screwed up our itinerary to not be able to travel those days!!!
Trip Comments
Folks really respected Wilderness Scotland. Loved the Hebrides, felt Skye a bit crowded, although the hikes were wonderful. Eigg was a highlight. Could have spent another day there! Captain of the boat to Eigg was a wonderful character. Really interesting man. Kayaking at Arisaig was a little below our abilities, although quite beautiful. Placed with total newbies rather than an experienced paddlers tour.
Skye boat trip at Elgol was a highlight. (We were taken out on a large inflatable by the guy who took Danny McCaskill (mountain biker) to do his crazy bike stunts on the summits so lots of fun discussion!)
St Kilda was one of our highlights, although we used a different boat to get us there. Sea Harris had fabulous boat and Seamus is very charming. Suggest you look at them!
Lots of comments on the B&Bs as to best breakfasts, best rooms, favorite innkeepers to come.
Accommodation and Food
Ardlui Hotel--tiny room, no view. Really good dinner.
Craigbank - tiny room on street side, noisy. Great breakfast room and hospitable hosts.
Bridge of Orchy - Huge room down toward river, quiet. Great dinner and breakfast.
Distance was perfect, wouldn't have wanted to walk farther.
Heatherlea - Large room, exceptional welcome. Hosts very generous in driving us to and from evening restaurant. Taxi driver right on time to/from Kingshouse.
Edencoille - Best breakfast on WHW and really on entire trip. Elegant but small room. a bit longer walk, but we loved the B&B.
Tigh na Drochaid - It was really hard to pass the B& B and walk all the way into town to the finish before coming back to spend the night, but really nice people and good accommodation. It was Bankers Holiday weekend and difficult to get dinner reservations in Ft William. We weren't prepared for this.
Kildonan Farm House - Eigg. Marie is a fabulous cook--wonderful family style dinner, great bedroom with views, very congenial sitting room. Colin also amazing. We really enjoyed this stay!
Old Library, Arisaig - Good dinner, adequate room.
Milivaig, Portree - We voted Dolly best hostess of trip, along with Christy in Scalpay. Dolly gave us ideas on places to visit, made dinner reservations for us and went out of her way to help. Room good size, lots to do on Skye, nice quiet neighborhood.
Kinloch, So Uist - Directions off here, but we found it. should read that you turn left on road signposted to Loch Sgiopoirt and then B&B is 20 yards on right hand side. Wegg is a total character and a very good cook. Served homecooked dinners which was great given that the road is single track here and other restaurants quite far away. He had best fruit in breakfasts! Wegg is social and wants to interact with guests so need to match with folks ready for this. We loved it. Said first time with Wilderness Scotland. Mostly fishing clientele.
Highcroft B&B, Scalpay - Christy was our other favorite hostess. She helped with dinner reservations. It would have been nice to know that there was no place in Scalpay for dinner without reservations, especially on a Sunday night. The road is challenging to get out there and we had to go back into Tarbert for dinner the first night after finding her. Good room, wonderful views, a bit off the beaten path!
Ardvreck House, Ullapool - Evelyn was also a fabulous hostess. We had a gorgeous room, great views. good time!
Your Guide
Self guided. Notes were fine.
The Bottom Line
We have tried to give you some detail. Please feel free to contact us for specific questions. Loved the experience, and it didn't hurt that we only had 1/2 day of rain in three weeks in Scotland!!!
16WSTM Tailor Made trips

by Alexander Raymond 15/06/2016

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Guendalina Sardegna 10/05/2016

4Pre-Trip Service

4Trip Comments

4Accommodation and Food

4Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
16WSTM Tailor Made trips

by Pam Schwer 23/04/2016

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We would never have booked this trip with Wilderness Scotland if it weren't for Rachel. I had contacted a number of companies, each with the same description of what we were looking for. Rachel is the only one who said, Call me, there is too much to talk about in an email. The others referred me to websites. Little did Rachel know what she was getting into as we had to massage the plans over and over until we got them right. And, yes, the trip she planned for us was perfect in every detail.
My only minor concern, was that every other trip we have gone on gave us vouchers for hotels, etc. When I didn't need any for this, it made me nervous to be coming over there with nothing in my hands. It only took a night for me to realize it was all fine. Probably more my issue than yours.
We especially appreciated out anniversary gift.
Trip Comments
This trip was one of the best we have ever taken. Our guide, Tim, was able to find the exact trails I had imagined Scotland to be. We appreciated him making sure the weather fit those imaginations as well. And although Tim and my eyes started to glaze over with all the historical stuff, that made my husband very happy.
Accommodation and Food
Glencoe House was so over the top, I can't even begin to describe the experience. We never have, nor will we again, stay in something like that, watching the sunset from his and hers tubs. Get out of here.
Hotel Bonham was our next favorite room, lots of space, excellent service, and walkable to town. The B&B at Canowindra was wonderful. Our hostess was so accommodating, even making us a takeaway (we did learn to speak Scottish, to us that's carryout) breakfast for our early ferry day. Our large room had been an add on to the attic so the ceiling was a bit low and slanted in places and I won't tell you how many times we hit our heads. We had the quick one night stay in Inverness. The room was a little small with an equally small shower, but the service was first class and it was right in the heart of everything.
As for meals, Tim knew where our hearts lay. We valued a good bowl of soup over everything else and, that he got for us.
Your Guide
Let's See. Tim loves Scotland, he loves the outdoors, and he loves his "office." That makes him the best guide ever, and Rick adds that he was also a fun traveling companion. He appraised what we could do very quickly and gave us the maximum experience, even with uncooperative weather. Would want to book him again in a heartbeat, but he would probably want to run for cover.
The Bottom Line
How much do I love you guys? Am trying to book a guide with your for our daughter who will be there in June for Ben Nevis.
Trying to figure out how to save enough for our next Scottish adventure (which will have to include golf).
15WSTM Tailor Made trips

by Freda Lehman 18/10/2015

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

4Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Our tailor-made trip to the Highlands and Islands went very well overall. The beauty of the mountains was awesome and the small isles lovely. If I had to choose a single most wonderful experience, it would be kayaking near Arisaig with dozens of curious seals popping up to watch us.
Accommodation and Food
All four of our accommodations (and accompanying breakfasts) were excellent but especially wonderful was the Cullin Hills Hotel in Portree - fabulous view and we were given the top-of-turret room - loved it!
Your Guide
The route notes were very good overall, detailed enough for us along with the maps provided. It might have been even better if we'd received them even earlier before the trip, so I would have had more time to research more information about each specific area; but really they were fine. All our connections went smoothly except for a couple small hitches: the train we planned to take from Aviemore to Inverness was suspended on Sundays (which happened to be our day for that travel) but replaced by bus. Fortunately I looked into getting tickets a few days earlier so I had time to make the adjustment suitably. The other problem was with the ferry from Mallaig to Skye: the packet did not include the proper voucher, I thought it had but turned out (which I found out only when showing up with it at the ferry check-in) that we were only supplied with the confirmation letter for the booking from the ferry company, not a voucher from Wilderness Scotland. After much back and forth to the car to search yet again for a voucher I never received, luckily the clerk was able to use the information from the booking to Rum (which was cancelled from our itinerary but never cancelled through the ferry office) to produce a sort of voucher. Anyway, an annoyance but not a huge deal.
The Bottom Line
Very enjoyable trip and we plan to return in a few years - with Wilderness Scotland once again tailoring our perfect vacation.

TEAM WILDERNESS RESPONSE
We are delighted that you had such a wonderful time in Scotland with the richness of the scenery and also glad to hear that sea kayaking at Arisaig was a highlight, what a great spot!
Please accept my apologies for the ferry voucher that was missing your pack and the difficulties you had getting on the Mallaig to Armadale ferry, we really hope it didn’t cause too much confusion!
We hope to welcome you back to the Highlands again the future.
15WSTM Tailor Made trips

by Peter Smith 17/10/2015

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I only had a small amount of contact with the office but what little I did have I found everyone very helpful and polite.
Trip Comments
Dave and Henry were both fantastic in looking after us, route planning, general knowledge of the history of the area which we all found VERY interesting, good natural history and good company to be with. It was a C2C cycling trip but the added value of history, ornithology and Natural history really helped to bring an added dimension to the trip from Dave who was our guide most of the time.
Accommodation and Food
The evening and daily stop food was of a very high standard. The ones that stand out were the Pines and the restaurant we went to on the last night.
Your Guide
as per previous comments
The Bottom Line
A wonderful experience with faultless organization and support giving everyone the chance to explore and see central Scotland at its best in a relaxed way without having to concern ourselves about the day to day planning of the trip. A great experience.
15WSTM Tailor Made trips

by Emily Grimes 14/10/2015

5Pre-Trip Service

4Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Everyone was very friendly and answered all of our questions in a timely manner.
Trip Comments
We hiked part of the Great Glen Way and although we loved it, we were thinking it was going to be more secluded than it was. We could see traffic across the lochs. We were also thinking the paths might be a little more challenging. The paths were extremely well kept and very easy to walk on with practically no elevation changes. This is great for some people but we were expecting it to be a little different. Had we known the paths would be this smooth, we may have preferred to bike.
Accommodation and Food
Every place we stayed was very welcoming and had excellent food.
Your Guide
We had a guided sea kayaking day and our guide, Stuart, was wonderful. He arrived early to pick us up and waited until we were ready to go. We felt comfortable and safe with him and he made the trip fun. Next, the directions for our walk were perfect. I was a little worried prior to the start of the trip because there was not a smaller map of each town we went to and where the bed and breakfast would be. However, when we were on the trip the written directions were all accurate and dead on descriptions of how to get the the bed and breakfasts. We had no problems with directions!
The Bottom Line
We had an excellent time on our honeymoon in Scotland. Wilderness Scotland made planning our honeymoon easy as we were so busy planning our wedding. We enjoyed the Highlands of Scotland from the beauty of the area to the friendliness of the people!
15WSTM Tailor Made trips

by Chris McLeod 13/10/2015

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Out initial web inquiry was lost. After calling, Rachael was extremely helpful and planned a wonderful trip that accommodated all of our desires. Activity level was just right for the range of ages in our group.
Trip Comments
We were able to visit our ancestral homeland, so Dunvegan castle was a personal highlight. Hiking on Skye and sea kayaking were also tremendous fun. Hotel accommodations were deluxe, as requested.
Accommodation and Food
Accommodations were of the quality requested. Breakfasts were traditional and sufficient. Other meals were on our own.
Your Guide
Graham was OUTSTANDING! He has tremendous breadth and depth of knowledge of the local history and nature. He was responsive to our requests and made sure everyone was engaged and no one was overtaxed.
The Bottom Line
If you are looking for a custom active adventure, you can't do better than Wilderness Scotland!
15WSTM Tailor Made trips

by Erin McLeod 13/10/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Graham Uney was excellent! He was very knowledgeable about nature and Scottish history and culture. He did a great job of connecting with a group with diverse ages and interests and making the trip enjoyable for everyone.
The Bottom Line
15WSTM Tailor Made trips

by Douglas French 12/10/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Henry and Dave were a great team
The Bottom Line
Great trip.
15WSTM Tailor Made trips

by Iain Rugheimer 09/10/2015

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
A little more about the specific route please which was in any case excellent and spectacular.
Trip Comments
hard to pick a standout it was all so good. perhaps Glen Roy and the ride there.
Accommodation and Food
the food and accomodation were excellent and varied. Surprising standout Venison at The Glen Hotel; perfectly cooked and presented, pink succulent and tasty. Also the Pines for food wine and accomodation. But all Good.
Your Guide
Henry was, as last year, a rock. Cheerful and enormously generous. Dave was also very good company, thoughtful, informed, amusing and both were took great care of us. As last year with Tim could not be bettered. Really EXCELLENT.
The Bottom Line
This was so good, so much variety of track, nature and history, so much off and so little on road, and even then such lovely small roads and blessed with a week of sun, it would be difficult to top.
15WSTM Tailor Made trips

by Frode Andersen 06/10/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
You won't be sorry if you choose Wilderness Scotland!
15WSTM Tailor Made trips

by Gregor Logan 05/10/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
good efficient service this year
Trip Comments
Route was great, weather was unbelievable, food was always excellent and accommodation good enough
Accommodation and Food
Your Guide
Nice knowledgeable guy who kept us on the right route at a nice comfortable pace for all whilst pointing out the local history and interesting bits
The Bottom Line
The logistics were all good but the weather and scenery made it special
15WSTM Tailor Made trips

by Stig Ove Oren 02/10/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Good plan for the trip! It was not to busy, but we did manage to see quit a lot and make a lot of experiences. Good and polite guides!
Accommodation and Food
The food was good, but it could have been some more of it. Some of the periods between meals were a little bit long.
Your Guide
Very polite and easy to talk to. Also gave us much information about the area and the country, good!
The Bottom Line
I will recommend it for persons that want to try canoeing or / and want to see some more of the north of Scotland! Very good, thank you!
15WSTM Tailor Made trips

by Dag Brevik 29/09/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Accommodation was good, equipment was in good condition and everything was prepared for us. Very good.

The food tasted good, but it should have been more of it.
Your Guide
Nice guides, with a lot of knowledge
The Bottom Line
We very happy with our trip with Wilderness Scotland. A very flexible company, which adapted the trip exactly our needs and desires.
15WSTM Tailor Made trips

by Andrew Macaulay 27/09/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Stevie handled all the conversations thoroughly and promptly, with the right amount of detail,
Trip Comments
The itinerary was excellent. All of the logistics worked flawlessly. The add-on's (cycling, hiking, the boat ride) were the best parts of the trip and things we would have never arranged ourselves. Our guide on our adventures, Patrick, was knowledgeable, helpful, and an enjoyable guy to be around.
Accommodation and Food
We loved the Balmoral & Blytheswood Square. Muckrach was also lovely. The Cuillin Hills Hotel was fine and exactly what we would have expected for Skye. The Kingsmills in Inverness was the miss. It's a conference centre and our room was in the Spa building which felt very much like a modern business hotel, not in keeping with the rest of our trip. Fonab was fine. Common complaint, especially when traveling with a 21-year old was the speed of the wifi in the hotels. In Fonab for example, we actually had to leave our room to connect to the wifi, but hey, if that's our biggest complaint, the trip was great.
Your Guide
Patrick was great. Flexible, helpful, knowledgeable, and fun to be around.
The Bottom Line
Would heartily endorse Wilderness Scotland for all the reasons previously stated. All of the logistics worked well, but the add-on's made the trip special.

One thought...we'd suggest in the early stages of the plan preparation that there be more conversation about the nature of the accommodations the Client seeks. We would have preferred alternatives to Kingsmills and Fonab, and also would have really valued Queen beds wherever possible (was available at Cuillin Hills for example, but we didn't get it).
15WSTM Tailor Made trips

by Bill Whistler 21/09/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Timely responses to each question. Openness to creating a customized tour that dovetailed nicely with our other travel plans.
Trip Comments
The guided hikes in the Cairngorms National Park were outstanding.
Accommodation and Food
We were spoiled by the service, food, as well as accommodations at the Muckrach Country House Hotel. Using the Muchrach as our base camp provided very convenient access to all our Highlands Tour activities and destinations.
Your Guide
Alex was delightful company. Very knowledgeable, and a true mountain guide who at all times made us feel safe and secure. He absolutely got us to places we would have never attempted on our own...and the payoff in terms of the experience was exemplary.
The Bottom Line
Wonderful...you truly took the 'thinking' out our hands...and let us focus on the experience.
15WSTM Tailor Made trips

by Ursula Aust 14/09/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I really appreciated the opportunity to do a tailor made trip. The packaged trips looked wonderful and would have fit our budget better but we didn't have the time available to make it work. For many families trying to figure out a fun and active vacation in a new country is so much work. Wilderness Scotland made it so easy. With just a few ideas from me, Kirsty was able to send me a full itinerary and budget. We had a wonderful time and we figure that we probably did about 3 times as much as we would have been able to accomplish on our own (finding our way, figuring out logistics etc.)

I was also very happy with the communication with Kirsty prior to our trip. She made sure we had all of the information we needed and was always available for questions. Mostly though, we felt that our wishes got translated into an itinerary that showed a real knowledge of what Scotland had to offer that was tailored to the unique interests and needs of our family.
Trip Comments
Our four days with our guide Jeremy were a real treat. Although we had a pretty full itinerary he kept it a relaxed experience. He was able to help me get much, much more comfortable with Kayaking and inspired me to want to do even more kayaking. My sixteen year old son loved the entire trip especially the mountain biking. My husband got a well deserved break where he didn't think about work! We felt like we saw a lot of highlights of Scotland but mostly appreciated the chance to hike, bike, speedboat, canoe and kayak through Scotland (Fort William, Ben Nevis, Loch Ness etc. etc.). It was an amazing four days that we won't soon forget. Especially since Jeremy took some great pictures for us.
Accommodation and Food
The bed and breakfast was excellent as was most of our stops.
Your Guide
Our guide made the trip what it was. He set the tone for our trip and found a way to guide each of us in a way that suited our needs and personalities. I really appreciated his ability to encourage me with the kayaking which I was hesitant about, but still found a way to make the experience appropriate for my husband and 16 year old son who like more excitement and physical challenge. Because Jeremy has experience he makes it look easy but we have had previous experience with other guided trips (not Wilderness Scotland!) so we really appreciated the caliber and quality of experience that Jeremy was able to provide.
The Bottom Line
Thank-you for a great family vacation! My special thanks to Kirsty and Jeremy for pulling it off.

TEAM WILDERNESS RESPONSE:

Thank you for your comments, the team here are very passionate about Scotland, so we are delighted that you got exactly what you wanted from this family trip. We hope to welcome you back to the Highlands in the future for another adventure.
15WSTM Tailor Made trips

by Ted Catino 13/09/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Very Responsive to questions
Trip Comments
The accommodations and locations selected were a perfect match to our needs
Accommodation and Food
Everything met or exceeded out expectations
Your Guide
The Bottom Line
15WSTM Tailor Made trips

by Diane Lasley 01/08/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I actually had nothing to do with the planning
Trip Comments
Accommodation and Food
Your Guide
Peter was great. He was able to deal with the diversity in ages of the group with a calm and gentle spirit and sense of humor It was sometimes like herding cats. His knowledge of the areas we traveled was amazing.
The Bottom Line
The experience was "the best". We did a lot in a short time, but never felt rushed. I would certainly recommend your company and Peter to anyone planning a trip to Scotland. Thank you!
15WSTM Tailor Made trips

by Gary Matloff 01/08/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Rachael was always super responsive to our needs, professional, and a delight to speak with.
Trip Comments
Honestly, as much as everything was well planned, etc., we owe that added specialness to our guide, Peter Grant. He was amazing in every way in how he was responsive to our varied needs, a delight to engage every day, and wonderfully patient, humorous, and personable.
Accommodation and Food
The Abbey Hotel was not our biggest thrill (although the back garden and walled park complex, as well as overall location was cool) - a little dirty (moldy ceiling) and the woman front desk was a wee bit strange (brash at times). St. Anthony's and Ravenscreig were great, although St. Anthony's could have been a wee bit more flexible (wouldn't give us a regular breakfast a half hour earlier and the two days in a row we needed the cold breakfast, nothing was replenished for the second day). The Bosseville hotel was okay, but one of our rooms was over the bar and it was very noisy until after midnight - but, excellent breakfasts - yet, their packed lunch was extremely subpar - just tomato lettuce and a smear of something eggy on bread with crisps and fruit.
Your Guide
Peter Grant endeared us to him from the start. He truly made our trip "special" and we looked forward to being with him every day. He was wonderfully personable, had a fun, humorous side, very gentle in spirit, and overall fascinating with whom to converse.
The Bottom Line
We had a wonderful family vacation - that's what it truly was all about for us. Last year, we took a Disney cruise around the Greek Isles, and it was nowhere near as fulfilling of a familial bonding experience as our trip with Wilderness Scotland.

TEAM WILDERNESS RESPONSE:
Thank you for your valuable comments. What a wonderful endorsement for a family holiday- thank you.
15WSTM Tailor Made trips

by Deborah Lasley 01/08/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Everything was great! The time difference in Scotland from Colorado was a challenge, but difficult to change that.
Trip Comments
Peter Grant, our guide, was personable and cheerful! He had a tough job having to manage the interests of a diversified group- age 13 to 80! He really made our trip special.
Accommodation and Food
I would not stay at the Abbey Hotel in Edinburgh again. The rooms were very small and some of the staff were a bit sharp. Our lunch provided from the Bosville Hotel in Portree was really marginal after having such a lovely lunch from the deli in Fort William. The breakfasts were always yummy, except the inflexible times at Saint Andrew's. In all, we were quite pleased with the B&B experience.
Your Guide
Peter Grant was just superb! Ben and Stuart with the Rockhopper kayak trip were cheerful and managed us in some rough seas. Kyle was a very bubbly personality for archery.
The Bottom Line
The trip was great. The weather was better than I expected. I would definitely schedule in a rest day or half day of rest for an active schedule. I am a very early riser, so I would have been out and about by 7am and had the afternoon to rest, but it didn't work well with my group. I would have declined the gorge swimming on the roster if I had known the average water temp in Aviemore pre-booking. As it was I paid for the adventure in advance and did not go. I would have also skipped the archery and spent longer on the bikes. I have already recommended your company to several of my colleagues at work. Cheers!

WILDERNESS SCOTLAND RESPONSE:

Thank you for your comments, which are very useful in improving our Tailor made trips for the future. We hope to welcome you back to the Highlands soon.
15WSTM Tailor Made trips

by Jon Levin 01/08/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Very easy to work with Stevie Christie, who provided a lot of useful information and helped customize the trip.
Trip Comments
We had three terrific guides - Myles Farnbank, Craig Tweedie and Dave Picken. They were super in terms of finding the right mix of cycling and other activities for our group (which included three generations and five kids ranging in age from 5 to 11). The Hebrides were beautiful!
Accommodation and Food
Very nice hotels, good food. Picnic lunches were a particular highlight.
Your Guide
Craig, Myles and Dave were terrific!
The Bottom Line
Great!
15WSTM Tailor Made trips

by Maria Fernandez-Gimenez 13/07/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Great itinerary that combined cycling through a variety of landscapes with seeing key cultural sights. Accomodations were spotless, comfortable and very friendly and our guide Ross did all he could to cater to our interests.
Accommodation and Food
Your Guide
Ross did lots of on the spot research to tailor the trip on the go, and was great at checking the weather conditions and adapting the itinerary accordingly. He was great company and very knowledgable about cycling and all sorts of outdoor pursuits.
The Bottom Line
Our first experience with a tailor made trip. Definitely worth it!
15WSTM Tailor Made trips

by Devin Odell 13/07/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Ross was great! He worked hard to make sure the trip was what we wanted.
The Bottom Line
Terrific! Kayaking next time.
15WSTM Tailor Made trips

by Glenn Finnell 01/07/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
The Plockton Inn was marginal, but I know the area accommodations are limited.

TEAM WILDERNESS RESPONSE:
The Plockton Inn is in a great location with little other choice around as you have suggested. They offer great food and a lively atmosphere with many locals using the inn which is in part why we use this accommodation for our clients - an immersive Scottish experience. We will pass your feedback on to the inn and hope we can future experiences from marginal to great!
Your Guide
Very impressed with their knowledge. Friendly, and fit right in with our group. Enjoyed spending time with them.
The Bottom Line
Great trip. Would like to have traveled a little less day to day getting to our activity. Nice people and country. Thanks
15WSTM Tailor Made trips

by Kirk Sawyer 30/06/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
It was nice to get the 'final' itinerary for the trip prior to our departure but it sure seems like we could have had them several weeks earlier so I could have ensured I was properly equipped.

TEAM WILDERNESS RESPONSE:
We endeavor to send final information to clients approximately 4 weeks prior to departure although with tailor made trips, requirements for the trip are discussed at time of trip creation so you should have all the information you need well in advance. WE are always happy to receive a call if you have any questiosn prior to receiving your final trip information :-)
Trip Comments
The guides we were matched up with were an excellent fit for our needs.
Accommodation and Food
On one hand it was nice to stay in the same lodging for several days (Plochton) but it seems like we did a lot of additional driving to make that location work and the accomodations were only OK. Perhaps someplace on Isle of Skye would have entailed less driving and potentially a nicer Inn. We typically chose dinner so our choices met our needs; breakfast was provided by our lodging and I have no complaints about that or lunch.

TEAM WILDERNESS RESPONSE:
It's always a balance between moving on each day and staying in one location for a few days to immerse yourself in the local area. Part of the reason there was additional driving was that this trip was tailored further throughout your time in Scotland to better fit your requirements for the trip - one of the advantages of opting for tailor made is that this can be done compared to a scheduled trip although not possible to change accommodation at short notice. In hindsight, the Isle of Skye would have been a good option and next time we'll have an even better idea of what your desired trip should entail.
Your Guide
The guides get an A+ every day.
The Bottom Line
A very nice experience and I would recommend your organization to a friend; I would also use your organization should I plan to come back to Scotland in the future. Thank you very much for a great experience (this was my third time visiting Scotland).
15WSTM Tailor Made trips

by Ben Patz 30/06/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The team listened to our desires and created an awesome cutomized trip. It would have been helpful to have some more information on hotels as we may have worked for a minor change there.
Trip Comments
The trip was incredible and frankly we can't add enough superlatives. The guides were had were simply without compare, customizing portions of the trip real time as weather intervened and our desires changed.
Accommodation and Food
Breakfasts and lunches were good and filling. Dinner suggestions were generally first rate and some of the meals were simply exceptional.

Accommodations were excellent with the exception of the Plockton Inn which was just ok ... although the food at the Inn and frankly everywhere in Plockton was perhaps the best on the trip.
Your Guide
Could not imagine better guides. we have done several guided trips and these were simply the best.
The Bottom Line
Wilderness Scotland constructed a customized trip that exceeded our expectations. When we are next in Scotland, which can't come soon enough for my taste, we will absolutely use them again.
15WSTM Tailor Made trips

by Al Brower 30/06/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Communication was timely and informative.
Trip Comments
Our guides (Ross and Brian) were awesome. Events that we selected met every expectation.
Accommodation and Food
We asked for a high end experience and that is exactly what was delivered.
Your Guide
Ross and Brian were excellent. They made out trip safe and fun. They were flexible in addressing our preferences, and worked hard to plan. They were also very knowledgable about all aspects of our experience from our events, to geological facts, and the history of Scotland. Additionally, they were very helpful when it came to things as simply as how to mail something to where to go shopping. These two made a huge difference in our experience.
The Bottom Line
Great planning, great communication, and great execution.
15WSTM Tailor Made trips

by Joan Garfield 25/06/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
15WSTM Tailor Made trips

by Judith Wilson 17/06/2015

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
A bit more detail about our particular itinerary, earlier on, would have made it easier to pack.
Trip Comments
Weather made some things difficult, so some changes were made, but they seemed to flow naturally, and not appear as if there were problems.
Accommodation and Food
One hotel much more up market than the other, due to availability, but both featured excellent service and atmosphere.
Your Guide
We were a diverse group with varied interests, but Malcolm managed to keep us all happy!
The Bottom Line
We had a great time, despite ferocious weather--what more can I say?
15WSTM Tailor Made trips

by Thomas Bayerl 15/06/2015

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
15WSTM Tailor Made trips

by Thomas Wilson 10/06/2015

5Pre-Trip Service

4Trip Comments

4Accommodation and Food

4Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Some destinations just OK. Some fantastic.
Your Guide
The Bottom Line
15WSTM Tailor Made trips

by Connie Fischer 08/06/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
It was just great to have Rachel call us in the states, at the agreed upon time. It was the start of our trip, and a good start .
Trip Comments
Great guides
Accommodation and Food
Accommodations were very good. Only complaint was that at Glencoe house, our bed was not good. Nor our pillows.
Food a bit fussy for my tastes
Your Guide
Both were just great. Eilid had such great local knowledge which was critical to the success of our hikes. Erin's enthusiasm and great nature were a joy
The Bottom Line
Fantastic
15WSTM Tailor Made trips

by Woody Fischer 08/06/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Both were excellent, enthusiastic, wise, and ever flexible in planning around the bad weather.
The Bottom Line
The trip was excellent in all respects. The weather was mediocre at best, which is not your responsibility, and our guides did all they could to make the best of it for us.
15WSTM Tailor Made trips

by Edith Brandhorst 08/06/2015

5Pre-Trip Service

4Trip Comments

5Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
15WSTM Tailor Made trips

by Steve Garcia 06/06/2015

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The website was our initial contact and was what convinced us to go with Wilderness Scotland. Rachael was great to work with and listened to what we wanted. Responses were slow initially but developed nicely.
Trip Comments
We wanted a combination of outdoor activities and cultural highlights. The wool mill, brewery tour, battlefield were excellent cultural highlights. Unfortunately we missed activities that were scheduled too close after one another.
Hiking was excellent and tailored to our abilities.
Our guide was great with the outdoor activities though he was not well versed in the cultural highlights and history.
Accommodation and Food
The accommodations were first rate. We couldn't improve on them. The guide's recommendations for restaurants were also good.
Your Guide
He was great and very accommodating. His understanding of the hiking area and tailoring hikes to our abilities was first rate. He understood that he was limited in terms of cultural and historical sites but made the best of it. If we were to go on another trip and plan more hikes, we would ask for him again.
The Bottom Line
It was a great experience. We wanted to see the coastline and possibly go to Skye but understood that we were limited in terms of time. The next time we go we will plan more time to visit these areas.
For the time that we had, we had a great experience and it was the best part of our trip which included London and Paris. Our only regret is that we didn't spend more time in Scotland.

TEAM WILDERNESS RESPONSE: Thank you of your comments, we are delighted that you were wowed by the splendour of Scotland. We hope you get to return soon to explore more of this amazing country.
15WSTM Tailor Made trips

by Lorelle Meadows 03/06/2015

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

3Your Guide

5The Bottom Line

Pre-Trip Service
It was very easy working with the folks at Wilderness Scotland. My only suggestion is that once reservations are secured, send the package to the traveler so that other travel arrangements can be better made. For instance, it would have been helpful to know what hotel we were going to be in at the beginning of our trip, so that we could better plan our transportation and daily activities ahead of time. I like to really plan ahead!!
Trip Comments
Everything went flawlessly. All of our reservations were in place when we arrived and the luggage transport company did a fine job of getting our luggage to our lodgings on each day.
Accommodation and Food
Overall the accommodations and food were great. We did have one B&B that I would not recommend booking again. It was the Ghlas Druim in Glencoe. This B&B smelled very musty/moldy and we both felt fairly off after sleeping there. The windows in our room were locked shut, so we couldn't air the room out. On the other hand both the Corlinnhe (Fort William) and the Hillview (Crianlarich) were great. Ian and Anne at Hillview were extremely nice and accommodating!

TEAM WILDERNESS RESPONSE:
We constantly review our accommodations and hence feedback such as this is very useful and allows us to work with the accommodations in question to improve the service and standards offered. I'm just sorry that Ghlas Drum was not up to standard but I'm glad you enjoyed the rest of your accommodations, especially in Fort William and Crianlarich.
Your Guide
We did not have guides on our trip.
The Bottom Line
We had a great time. Walking Scotland is by far the best way to connect with the landscape and the country!!
15WSTM Tailor Made trips

by Roel Bakker 06/05/2015

5Pre-Trip Service

4Trip Comments

4Accommodation and Food

0Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Joost Goderie 05/11/2014

4Pre-Trip Service

3Trip Comments

4Accommodation and Food

0Your Guide

3The Bottom Line

Pre-Trip Service
Information was not complete : as last minute changes were made some information was missing (e.g., dinner)

TEAM WILDERNESS RESPONSE:
Thanks for your feedback. It is true that there were changes up until the last minute however this was a very last minute trip. You contacted us one week before your arrival date so we needed to use all the time available to create the trip for you and your family. We're sorry you found that some information was missing; we do provide a trip dossier that includes all the details of the trip including details of all meals that are included and we are always on hand if you have any questions or anything is unclear.
Trip Comments
Low: No instructtor with fly fishing;; B&B was less quality than expected drom price
High: Fonab Castle (friendly staff) + tree hike

TEAM WILDERNESS RESPONSE:
We're sorry that you didn’t enjoy the fishing. As you know our regular fishing area was not available because of floods and we did suggest several other alternatives that would have suited your family better than fishing, much along the lines of the 'tree hike' which was a high point of your trip. However you were very keen to fish so we did arrange that for you. Fly-fishing is a solitary sport and it is not the case that you will have instruction the whole time or someone with you, once you have been shown the basics then typically you are left to enjoy the river. We're sorry if this is not what you were expecting and appreciate your feedback so we can make this clearer in the future.

We are really surprised you did not like your accommodation in the Cairngorms. It genuinely is the nicest and highest rated guesthouse in the area and we were really lucky to be able to book the rooms at such short notice.
Accommodation and Food
Due to relatively high price we thought the B&B was of too low quality

TEAM WILDERNESS RESPONSE:
We are really surprised you did not like your accommodation in the Cairngorms. It genuinely is the nicest and highest rated guesthouse in the area and we were really lucky to be able to book the rooms at such short notice. Both the accommodation and restaurant has won numerous awards and is feature in both the Good Food and Good Hotel Guide as well as the Michelin Guide. These kind of accolades, and especially level of cuisine included, do come at a price compared to other accommodation but we will feed back your comments to the accommodation provider.
Your Guide
Nice guy, very good interaction with the kids
The Bottom Line
Great trip, good organization but from price perspective either too expensive or accomodation of too low stamdard

TEAM WILDERNESS RESPONSE:
We do really appreciate all the feedback we receive so thanks for taking the time to send us it. The accommodation you stayed at is genuinely one of the best in the area with an amazing restaurant but we will pass on your comments. It sounds like you had a good time overall so hopefully we can welcome you to the highlands again soon.
14WSTM Tailor Made trips

by Pete Shaw 30/10/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
You genuinely can not fault this area of business - Karl was brilliant with me and the flexibility re payment and info from the group was incredibly helpful and reassuring!
Trip Comments
We paddled down the River Spey in glorious weather in mid October! There had been a bit of rain pre trip which had made the river swell a little giving us some fun water but ensuring our varying skill group able to paddle and enjoy! Low point... getting on the plane back to our day job! This is a trip you can not improve!!!
Accommodation and Food
The camping was awesome - we were able to make fires... man like fire!! And eat warm hearty meals filling us full of tasty goodness but ensuring the carb load pre paddle! More duck pate...!!!
Your Guide
Although technically not a wilderness guide (and I completely understand why you do what you do) Biscuit was brilliant, genuinely happy and caring wanting to improve the experienced paddler as much as taking time with the beginner. His clear desire to make the trip the best he possibly could was evident and the support crew were also incredibly helpful and went out of their way to make sure we had what we wanted or needed be it beer, mcdonalds or
Waterproof trousers!!!
The Bottom Line
I have only used Wilderness once - this was an error... I should have used them many many times already!! They are a company dedicated in making your trip the best it can be. We paddled down the River Spey in open canoes over 4 days and camped. The trip was amazing, including rapids and lots more white water, spectacular views, camp fires, hearty grub and the odd tipple at a whiskey distillery on the way down. This trip was awesome, you don't have to be a super experienced paddler as your guide will... errr guide you and teach you down the 'wetter' bits! An experience you do not want to miss... I dare you to stand up down the washing machine!
14WSTM Tailor Made trips

by Kevin Springer 26/10/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We really appreciated how quickly and last minute you were able to put our trip together (silly us for waiting so long to plan). It was fantastic, and we appreciated how you incorporated all of our input into the plan. I also thought it was a nice touch that you set up our car reservation for us - it saved me time (and possible confusion about what the best options were).
Trip Comments
We really enjoyed everything, and we definitely plan to come back to Scotland to see more. The best excursion bits we probably wouldn't have come up with on our own were the ATV outing, the Rib trip on Loch Ness, and the Mary King's Close tour.
Accommodation and Food
The accommodations were fantastic! We especially liked Inver Lodge and Glen Coe House, but really everything was pretty great. The only recommendation I might make here was that Eilean Iarmain Hotel, while in a pretty location, was a bit far from the rest of the Isle of Skye. Something more central would have worked better. We decided on our own to go to the 3 Chimneys for dinner one night and wound up staying in a little B&B in Dunvegan that night (to cut down on driving) called Kilmuir Park, and it was fantastic (in case you're looking for options to add to your lodging list). I don't mean for this to sound critical though - we really enjoyed everything!
Your Guide
Ken is fantastic, absolutely fantastic! He was friendly, knowledgeable, and concerned about making sure we had the best experience we possibly could. He took us on a great hike in Assynt that we never would have found on our own which was breathtakingly beautiful. He also told us we should feel welcome to call him for tips and advice at any point during our entire trip, which I thought was a really, really nice gesture.
The Bottom Line
14WSTM Tailor Made trips

by Sarah Bain 21/10/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We cant thank you enough for the planning and executing of our trip! from the first email we sent you guys, it has been a warm and professional experience!
Trip Comments
Thr trip was incredibly well planned and far more than we could have hoped. Everyday was exciting and filled with more than enough activites.
Accommodation and Food
Overall, the accommodation was spectacular. The Bonham and Fonab castle were comfortable and beautiful. The Bonham was very well oriented for walks around the city. Inver lodge was one of our favorites! A wonderfully beautiful location and the staff was amazing. And Glencoe house was beyond expectation on every level.
Your Guide
Ken knows we love him!!! We only wish we had had more days planned with him! Hiking with him in Assynt was undoubtedly the highlight of the trip. We can't wait to come back for more!
The Bottom Line
Our trip exceeded all expectation. It would have taken us months to plan something like it on our own and likely we would never have done half of what we did through Wilderness Scotland. I can't really thank you all enough for what you've given us. Every moment was incredible. We've both traveled quite a bit and this trip is likely the best I've ever taken. We will most definitely be returning to Scotland and hopefully on more Wilderness Scotland trips!
Tailor Made - The Hebridean Trail - Logan

by Neil Milne 13/10/2014

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The cycling was as demanding as I feared! I certainly had a sense of accomplishment when it was finished, but did worry that it was going to kill me in the process! I realise it's difficult to pitch a tour for varying levels of fitness and so this is not really a criticism - I didn't manage to get in the extent of pre-vacation training I had envisaged. And the one day we had to change our itinerary for weather reasons, resulted in (for me) a very demanding level of exertion which did lead me to question whether I was sane to have embarked on the tour. But my friends were less phased than I was, and I did make it, so everything worked out. I guess for my next Wilderness Scotland trip, I would be inquiring more closely about the relative challenge of a particular route.
Accommodation and Food
Food was generally very good.

Accomodation was fine overall but the hotel in Tarbert needs to invest in some mould-killer to treat the mildew in the bathroom! The B&B in Callanish (your brochure also spells it Callinish) was particularly good in a low-key way
Your Guide
Both Henry and Tim were excellent. Seemed to think of everything, were very well informed, and worked well as a team. Also nice guys!
The Bottom Line
In retrospect, it was a great holiday and allowed me to completely forget about work for a while!
Probably I wouldn't have attempted this trip if I had known in advance about the level of fitness required. But having said that, I appreciate being pushed a bit and always had the opportunity to opt out if things got too bad. And being with a group of friends, I never felt any pressure to do anything crazy. By the end of the week I was certainly fitter than when I started and felt more than able to keep up with the group. It probably would have been a bit easier/pleasant if I had put in a bit more training before the trip, but that's easy to say in hindsight.
As I don't live in the UK, getting to/from Inverness was a bit of a pain so I should perhaps have investigated flying direct to Stornoway - this could have eased the logistics but was perhaps only a problem for me?
Overall, it was an excellent week and I would enthusiastically recommend the trip to others (once I'd explained the exertion level!) especially if they could be sure to be guided by Tim & Henry.
Tailor Made - The Hebridean Trail - Logan

by Douglas French 13/10/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
All good apart from a crash which left me with very sore ribs. Being inexperienced I would have welcomed a bit more technical instruction
Accommodation and Food
Accommodation in Callanish not great ( top house) Heating didn't work. Shower had no pressure , and hot water for bath ran out.

TEAM WILDERNESS RESPONSE:
Thank you for bringing this to our attention, we will follow this up.
Your Guide
Tim -very knowledgeable and expert

Henry - brilliant catering and driving

Together - a great team
The Bottom Line
Stunning and memorable
Tailor Made - The Hebridean Trail - Logan

by Gregor Logan 06/10/2014

3Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Lack of detailed itinerary and slow response to some emails let down otherwise good service.

TEAM WILDERNESS RESPONSE
Thanks for your comments on the emails. Sometimes on Tailor Made trips it can take slightly longer for us to respond, due to the nature of the enquiry. We do pride ourselves on great customer feedback and will speak to our team regarding this.
Trip Comments
Both guides were great, the food excellent, hotels nice enough and the route well thought out and flexible to accommodate changes in weather conditions. A little disappointed to miss the rib crossing and consequently spend more time on road.

TEAM WILDERNESS RESPONSE:
We were disappointed not to be able to take the Rib trip on this occasion. Due to the weather we sometimes have to make changes to the itinerary at short notice. Unfortunately given the winds it was not safe to travel by Rib, our guides offered an alternative route to keep the journey moving
Accommodation and Food
Your Guide
The Bottom Line
On the road was great- experience of head office a little less so.
14WSTM Tailor Made trips

by Pawel Debowski 02/09/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
This mark DOES NOT APPLY to Ardenasaig. The staff there was very good but the accommodation was less than expected and food was definitely less than expected and advertised. Putting more ingredients together does not make the food better or sophisticated. :-) It was not comparable with Torridon, Boath House or Glencoe House.

TEAM WILDERNESS RESPONSE:
We're sorry that Ardenasaig didn't match up to the other accommodations throughout your trip, this comes as a complete surprise based on their reputation, restaurant awards they currently hold as well as previous client experiences. We have fed this back to the hotel so they can ensure they remain at the top of their game and thank you for your feedback.
Your Guide
All your guides were very nice and professional guys!
The Bottom Line
14WSTM Tailor Made trips

by Jurgen H. Exner 24/08/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We worked out a non-standard trip to several places, with occasional guide services for our walking trips. Rachael was very accommodating and helpful with suggestions and changes to accommodate our schedule and interests.
In retrospect, it was difficult for us at our age to be prepared for a guided walk early in the morning after a drive to a new location. For us, it might have been better to stay 5 days at each location and have the guide meet us on the 3rd day, after we had settled in,
Trip Comments
We visited 4 different areas, the Cairngorms, Assynt, Hebrides, and Trossacks. The highlights were the Assynt and Hebrides for their uninhabited, wild beauty. We rarely return to the same locations, but we are tempted by these or similar areas in Scotland.
Accommodation and Food
The Albannach in the Assynt was superb, on a par with the best restaurants in the San Francisco area. The others were memorable and would stand out, except in relation to the Albannach.
Your Guide
Kevin, in the Cairngorms, faced an unknown couple, aged 73, and limited ability and high winds,with flexibility and knowledge.
Mike (Assynt) used his knowledge of the area to help us find memorable locations on our own that fit our energy level.
Mike in the Hebrides re-arranged his schedule to accommodate our very late arrival in Lewis (23 hr) and scheduled a beautiful walk for us on the 3rd day. He also arranged for pick-up at the end of the walk. We learned a great deal about the Hebrides from him.
Zoe, in the Trossacks, was limited in her knowledge of the area but led us on a pleasant, short hike.
The Bottom Line
The trip led us to 4 wonderful, scenic locations in Scotland and allowed us the flexibility to walk or sightsee as our energy allowed. The accommodations were wonderful, each presenting a sense of place. Food was a major, pleasant surprise at all lodgings although we expected good food at the Albannach (Michelin rated). For someone who wants to walk in Scotland but is uncertain about walking every day on a fixed schedule, I would recommend a self-guided trip such as this one very highly. By the way, the weather in mid-May was outstanding, we only used our raingear twice. And no midges, probably either a myth or arranged by Wilderness Scotland to wait till we had left.....
14WSTM Tailor Made trips

by Lesley Thompson 11/08/2014

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Just the issue of lunch not being booked for our Canoe day, which came to light when Steve at Glenuig Inn overheard us talking about canoeing and realised we had no lunch. We had some of our own supplies and Steve allowed us to take bread, ham, cheese from breakfast.

Wilderness Scotland response:
Thanks to Steve for helping out on the day and apologies for the mix up with lunches. As advised by email, your lunch cost has now been refunded to you for that day.
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Thomas Faeh 31/07/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Tat Small 29/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Low point was the steam train trip - nice but second class was rather grotty and we'd seen the same view before that morning!
Accommodation and Food
Your Guide
Ali was great - informative, fun and efficient.
The Bottom Line
Excellent overall - very efficient all round and having a guide was wonderful. Made the trip easy and painless and got us out and about.
14WSTM Tailor Made trips

by Steve Small 27/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
High point was a fabulous 5hr "walk" in Glencoe in appalling weather with Ali. It was as much an adventure as a walk only possible as Ali knew the area so well & could take us off the beaten track.
Accommodation and Food
Your Guide
Ali was quite simply superb. Not only was he guide, but companion, concierge and driver. He would be a major reason for us to repeat such a holiday. His passion for the mountains and nature were infectious as was his lovely sense of humour. He also ensured we were safe and properly attired wherever we walked.
The Bottom Line
Overall this was an excellent trip. The only low point was the "Harry Potter Express" which with hindsight we didn't need to do as we had seen all the scenery by the time we took the train on our last day. I suppose it would be something to do on the first day of a trip to see some of the scenery but probably not worth the trouble as getting out into the scenery was far more satisfying. Also the carriages on the train were rather miserable standard railway rolling stock from the 1970s. They were dirty, wet and the service on board was very basic. There was no pleasure in the journey. This is a train service which should be admired from the countryside as it passes you by and not from on board.

TEAM WILDERNESS RESPONSE:
We're sorry your didn't enjoy the 'Harry Potter Express', you are certainly right about getting out into the scenery rather than seeing from a train but for some people this isn't possible so it's a great alternative. We'll certainly pass on your feedback to the operators of this service as I am sure they could do more to add pleasure to the trip and feedback such as yours should certainly encourage them to do so.
14WSTM Tailor Made trips

by David Beecken 23/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Karl was very accessible even by phone from US>
Trip Comments
Accommodation and Food
The Boat Hotel is a "tour bus" destination - it was a step below our standards.
Dinners at Amhuimsuidhe were awful.

TEAM WILDERNESS RESPONSE:
I have fed back to all hotels and suppliers with your comments with special emphasis on the Boat Hotel and Amhuimsuidhe. We have just been advised that the Boat Hotel has a new general manager who was appointed recently so we are hoping that this fresh blood will make improvements. We will be meeting with him in the coming weeks
Your Guide
We greatly enjoyed our guides except for our guide on the River Tay who was inattentive.
The Bottom Line
14WSTM Tailor Made trips

by Kitty Beecken 23/07/2014

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
David Russell was an excellent guide. Also Stuart the kayaking guide
The Bottom Line
All except one of our stops were excellent. We would definitely recommend Wilderness.
14WSTM Tailor Made trips

by Ed Moser 16/07/2014

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Wonderful trip. Itinerary, directions and recommendations/ suggestions were spot on and made it easy. Scotland is gorgeous but you knew that. Thought we'd give you a run down on our experience and our appreciation and thanks for putting together and coordinating a great trip to Scotland:

Arnold Clark: car was perfect; for self-protection on single lane roads with "Passing Places" if we come back, we'll lease a Defender 110. Only substitute would be James Bond's Aston Martin in Goldfinger...it was armed.

Fortingall Hotel: 2 nights; 4.5 overall on a scale of 5. Wonderful location, atmosphere, rooms, service, owner...all 5's; food was very good but a 4.

Fishing Ghillie on the Tay was a nice man but huge disappointment as a Ghillie and would not recommend him to future clients if it's their first time fishing with a Spey Rod. Fishing on the Tay this time of the year is very poor...2 salmon per week.

Drive through Glen Lyon was amazing! Kerrie and Kitty's day guide while we were fishing, Ronnie, was superb as was his tour!

Boat Hotel: 3 nights; 2.5 overall on a scale of 5. Rooms were just OK; a bit dated and threadbare; outdoor decks were dirty and outdoor mats needed replacing. Staff average...getting ice was an issue first evening as well as them forgetting David's dinner order (they did credit our meals that night and manager bent over backwards to make it up to us: bottle of wine for each room and comped our dinners the last night). Food was a 2.5 even though last dinner bumped up to 3.5 (second night we ate at Anderson's...4.0). Atmosphere at Boat Hotel was not all that great (first night's dinner in pub as they closed dining room; also a tour bus crowd/ overnight hotel...and staff acted that way vs. other the places we stayed)...main building past the lobby rather tattered and view of train derrick and abandoned train cars from our decks was not very nice....did not know that the Spey was below.

Our hiking guide for the Ryvoan Pass/ loch on the Rothiemurchus Estate, David, was very knowledgeable and an excellent guide...young man quite proud of his country (as were all of our guides and Ghillies save one), a 5.0.(I believe). The boxed lunches from the Mountain Cafe in Avimore were outstanding!

The fishing experience at the Tulchan Lodge on the Spey was a once-in-a-lifetime experience...from our greeting by Tina at the lodge and coffee in the kitchen, to meeting James in the fly room. Our Ghillie's were terrific: James, and of course Roddie, the lead Ghillie. The lunch in the cabin on the Spey was superb! Again, if folks are fishing this time of year in Scotland for the first time, they should be warned that they will be fishing and not catching. According to James, salmon are even few and far between these days...best times of year are May and September/ October. Tulchan Lodge was a 6.0! in every aspect...magnificent place.

The Ceilidh Place was 4.0 lunch spot; very good.

The Albannach: 3 nights; 5.0...staff, service, atmosphere, surroundings, rooms, meals were incredible (Leslie and Colin very cute and superb cooks; James and Chris were a thorough delight and anticipated our needs in advance).

Hike to beach was breathtaking; next day, our fishing guide, Stewart, was quite a character and took great care of us...all caught a fish; some bigger than others. Packed lunches were quite good.

Probably our favorite overall place and our top rated as well....another night of 5 course meals would have killed us though.

The Amhuinnsuidhe Castle: 3 nights; 4.5 overall. Absolutely awesome location and surroundings..watching salmon jump at the mouth of the river was simply spectacular as were the sunrises and the night with a full moon over the misty bay. Drawbacks were: short staffed (could use a full time bellman) so service suffered a bit; nice folks but nowhere near as attentive as at Fortingall and The Albannach, dinners were 2.5 at best, in fact a bit disappointing...lunchroom was a home run! Loved eating at same table with the other guests as met some very interesting folks.

Innes, estate manager, is a nice man...young server was very nice (young, brown hired lady who lived nearby and set up bitings, bar and served dinner each evening).

Ghillie's...the best! Ian and Ed; best fishing of the trip. The Golden Road was amazing; the lobsters at the Anchorage a 5.0; we all spent far too much at the Harris Tweed shop on the tip of Harris. Needed the Defender 110 for the ride in and out...BTW, the ferries were very cool!

As far as scenery and location, by far our favorite place! One of a kind and I believe that at one time one person owned it and Tulchan Lodge as well...food and service are a drag on overall score.

Inverlochy Castle: 2 nights; 5.0 on all factors...nice to be pampered at the end of our trip. Sea kayaking with Stuart was excellent; very nice young man and very patient...saying of the day, "No worries!"

William is a master of his profession (Wine Stewart) and pampered us...all of the staff was courteous and professional and made our stay very enjoyable...not overly attentive/ intrusive. Food was outstanding, all meals including picnic lunches...facility lived up to, even exceeded, its Relais & Chateaux affiliation.

While not my place to suggest but if they had the same atmosphere at dinner as The Amhuinnsuidhe would have been much better than luxury facility, formal atmosphere (a bit stuffy perhaps) but then it would not be the Inverlochy either right?

Waldorf Astoria: 3.0 and a disappointment and my bad. Initial service from front desk and the concierge, Alistar, was very strong and then dropped off a cliff in the bar for cocktails and the next morning at same spot trying to get coffee to go.

Pam our airport driver, was a total delight!

Karl, we had an awesome time/ experience...each drive, hike etc. better than the one before; wonderful people; natural beauty beyond description...we would not change a thing except staying at the Boat Hotel and our ghillie on the Tay.

With appreciation and thanks, Ed, Kerrie, David and Kitty
Trip Comments
see above comments
Accommodation and Food
see above comments
Your Guide
Exception is Ghillie on Tay...FYI, the Ghillie on Itinerary had not been on that beat for over 5 years...also directions were very poor
The Bottom Line
Excellent with exception of Boat Hotel and Tay Ghillie
14WSTM Tailor Made trips

by Eileen Dowling 14/07/2014

4Pre-Trip Service

4Trip Comments

4Accommodation and Food

4Your Guide

3The Bottom Line

Pre-Trip Service
Retrospectively, it would have been helpful to discuss the walks/hikes in more detail prior to the trip.

TEAM WILDERNESS RESPONSE:
We are always on the end of the phone and welcome conversations to ensure you get the best experience possible.
Trip Comments
The RIB trip to Iona and Mull, the first walk in Glencoe and the high level of luxury of Glencoe House were the highlights. The low probably was the planning and options around the walking/hiking around Loch Melfort. We had been very clear that wanted to hike the first day. Also, we were quite clear that we wanted both a morning and afternoon hike on the third day during the trip.
Accommodation and Food
Expectations and reality were not always matched. The hotel in Loch Melfort was exactly what we anticipated - family run 3 star hotel in a beautiful location. Glencoe House exceeded expectations. It was an experience in luxury and living an alternative life. Fonab Castle was definitely a disappointment as we thought we were going to stay at something resembling a castle. We referred to it as the "MoCastle" (motel/faux castle). Although we know this is a now a 5 star property, to us Americans it definitely felt 4 star at best. That being said, we had a delicious dinner and breakfast in the brasserie.

TEAM WILDERNESS RESPONSE:
I’m sorry that Fonab Castle didn’t live up to expectations. As you know, it does have a 5-star grade from the national tourism agency. Perhaps once the spa opens it will feel more 5-star. It’s worth noting that there are few ‘resort’ hotels in the Highlands which have all of the facilities you may expect in a 5-star hotel. One of the few examples of a hotel with such facilities is Gleneagles but we prefer to work with smaller hotels with a more personal touch. You also mentioned that it was a ‘faux castle’. While it obviously has the new wing, the main castle was completed in 1892 so, despite its modern interior, it is a real castle.
Your Guide
Gordon was very nice and obliging. His knowledge of Scotland, both history and geology, was significant. Understandably, one of our party was in her 70s so Gordon might have underestimated our capabilities although we had discussed this with Stevie when planning the trip. Gordon was not as prepared with hiking options around Loch Melfort as we would have liked. Also, at Glencoe House, the staff there told us that we would not need bottled water as Wilderness Scotland had provided us refillable bottles, which they had not (we understand that we were a bespoke trip so maybe bottles would not be provided).
The Bottom Line
The above is really a 3.5. I would definitely recommend Wilderness Scotland. I would, however, insist on more discussion of the hikes and hotel options. We really enjoyed the trip and have great memories.
14WSTM Tailor Made trips

by Thomas Hildebrand 14/07/2014

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Joanne Cook 13/07/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
Wonderful, just right
14WSTM Tailor Made trips

by Ian Holzberger 12/07/2014

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Veronica Garcia 11/07/2014

3Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Petra Mikova 11/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I've recieved the schedule with all the details.
Trip Comments
Really very well structured.
Accommodation and Food
Your Guide
Very special thanks to Steve Bradley. He really understood our needs and has choosen the right loop for us.
The Bottom Line
Everything was perfect. I've already recommended your service to my colleagus, who would like to organise bike trip in september.
14WSTM Tailor Made trips

by Abigail Sellen 08/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
We really appreciated Karl taking the time to make a bespoke trip for us that catered to all our needs.
Trip Comments
The sea kayaking was excellent, as was Glen Coe house
Accommodation and Food
Not all the pub food good, but Seafood Café on Glen Nevis a highlight.
Your Guide
Stuart from sea kayaking was really excellent--relaxed but also a good instructor.
The Bottom Line
An action-packed but also relaxing week in one of the most beautiful places in the world.
14WSTM Tailor Made trips

by Whitney Brown 01/07/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip was personalized per our wishes which made our life easy
Trip Comments
Fly fishing and kayaking trips were very satisfying
Accommodation and Food
Suggestions by Karl and others were spot on. Very enjoyable overall (except the smokey whisky!)
Your Guide
Karl was able to tailor our trip to our wishes and made it very easy for us
The Bottom Line
I would heartily recommend to friends and family and try to come again!
14WSTM Tailor Made trips

by Spencer Wheeler 28/06/2014

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Barry Laurie 13/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The way the guides helped when one member hurt her knee was totally inspirational.Thanks to them and to her own grit, she made the peak along with everyone else.
Accommodation and Food
Wonderful hotel - Gran Paradio in Pont , Italy and our young waiter, Alessandro, was totally brilliant.He added so much to the experience .
Your Guide
Stevie is a star and a delight.The guides in Italy were just amazing. Makes my heat warm just thinking about them.
The Bottom Line
The trip,of a lifetime.The esprit de corps between us all was amazing.We had such a great group and such brilliant help , support and leadership. Robbie, our guide was a complete genius at a very difficult point on the final ascent when we felt we couldn't go any further.Not quite sure how he did it because he was so low key?He is a magician.
14WSTM Tailor Made trips

by Annabel Meikle 13/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Achieving the climb to the summit of Gran Paradiso.
Accommodation and Food
Your Guide
Jonney and Dave gave great service - aided by the the other two. Very calm and confident.
The Bottom Line
I was impressed with the decision making - the guides had to reassess because of the warm weather.
14WSTM Tailor Made trips

by Anne Torre 13/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Only information we might have liked in addition would have been suggested driving routes and, more important, estimated driving times.
Trip Comments
Accommodation and Food
This was our first group travel experience and we were surprised and delighted at how much we enjoyed our fellow travelers, a quirky group!
Your Guide
We were completely taken with Keith Miller's abundant knowledge, love of the land, tolerance of our group's foibles, and thoughtful care.
The Bottom Line
14WSTM Tailor Made trips

by Ian Solley 09/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
Excellent trip, well organised and our goals achieved.
14WSTM Tailor Made trips

by Sophia Schwer 08/06/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
guides were great!
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Robert Lynn 06/06/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Calum Ross 06/06/2014

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Iain Campbell 06/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Answered all queries and worries with interest.
Trip Comments
Getting to the top !
Accommodation and Food
Your Guide
Robbie - patient, informative, motivational.
The Bottom Line
WS know what they're doing and how to get you to do it.
14WSTM Tailor Made trips

by Elaine Watson 06/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
All information was through a third party (Kirsty) but was perfect.
Trip Comments
All high points ( Summit of Gran Paradiso being a literal high). Beautiful part of the Europe
Accommodation and Food
In the case of the mountain hut dining it was better than expected
Your Guide
Robbie, Pete, Mike ( and Stevie) were all fabulous - great depth of knowledge and more imprtantly were supportive throughout the whole climb
The Bottom Line
Faboulous well orgainsed trip. The support was there all of the time to reach the summit of Gran Paradiso. This was my second Adevnture with Wilderness Scotland and look forward to a third
14WSTM Tailor Made trips

by David Cochrane 06/06/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
A great booklet with all the info
Trip Comments
Hotel was good. Guides were excellent.
Accommodation and Food
Gran Paradiso hotel worked well. The accommodation on the moutains was well organised
Your Guide
Felt safe and looked after all the way. The knowledge of the moutain conditions was excellent
The Bottom Line
The more information you provide to WS throughout the planning, makes for a much more tailored programme.
Thanks for all you did!
14WSTM Tailor Made trips

by Andrew McQuaid 02/04/2014

4Pre-Trip Service

3Trip Comments

4Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
We had an issue that a hut was not actually booked, so we had to stay in a hotel.
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Ian Loveless 12/03/2014

4Pre-Trip Service

4Trip Comments

3Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Some more information on a typical day and range of clothing needed as a result would be good.
Trip Comments
The guide did very well in finding decent places to go given the weather.
Accommodation and Food
Accommodation was basically fine, but nothing special. A decent bar area would be good. Food was fine, but a bit basic.
Your Guide
Brian did a great job of finding us a variety of terrain given the weather.
The Bottom Line
Skiing in winds gusting 80mph was awesome.
14WSTM Tailor Made trips

by Sam Gilbert 12/03/2014

4Pre-Trip Service

4Trip Comments

3Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
I think you should put a thermos flask on the kit list! It might also be worth underlining quite how cold it can be in the Cairngorms in winter.
Trip Comments
Low point: having to pay for a ski pass at Cairngorm Mountain - I think the cost of that should be included in the trip price.
High point: getting to the top of a munro on skis - it's very satisfying to set specific objectives & achieve them.
Accommodation and Food
Packed lunches weren't very suitable for being out in the hills in winter conditions (eg bags of crisps & fruit that has to be peeled are tricky with gloves on; not sure the calorie content was high enough for a full day). Although I like Newtonmore, I wasn't sure the location was ideal as it's a fair drive from both Cairngorm Mountain and Drumochter. Also, I feel "family-run B&B" would be a more accurate description than "4-star hotel". On the positive side, Dougie was friendly & accommodating of a big group of men with large amounts of wet kit!
Your Guide
Brian is a really excellent guide - very knowledgeable, calm, patient, modest, & pragmatic. I very much appreciated his focus on what we were looking to get out of the trip.
The Bottom Line
A good mix of learning new skills and putting them into practice.
14WSTM Tailor Made trips

by David Cochrane 02/03/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Hilton Coylumbridge is a good venue!
Your Guide
Full of enthusiasm and very professional
The Bottom Line
14WSTM Tailor Made trips

by Sophia Schwer 28/02/2014

3Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Since this was not booked by me but by hit Scotland, I didn't have any information to go by other than meeting time and place, and hit didn't seem to have much more either. I didn't mind too much I enjoyed the days! The equipment list was great but it arrived a little late, 3 weeks after our briefing and only one week before our trip. It was very good and detailed though!
Trip Comments
I felt safe and welcomed and the guides were really great!
Accommodation and Food
The packed lunches were perfect! Our accommodation was taken care of by Hilton.
Your Guide
The Bottom Line
Loved my two days. The skills training was in depth but didn't drag on. The tough weather conditions made the day challenging but I never felt unsafe. Can't wait for ny next trip!
14WSTM Tailor Made trips

by Calum Ross 28/02/2014

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Didn't have any direct contact -all fed back via David Cochrane.
Trip Comments
Being on the top or Cairngorm in freezing, high wind almost white out conditions was awsome.
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Billy Bell 28/02/2014

4Pre-Trip Service

4Trip Comments

5Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
14WSTM Tailor Made trips

by Annabel Meikle 28/02/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Detailed kit list was very useful.
Trip Comments
The high point was experiencing the mountains in both beautiful and wild conditions, but safe in the knowledge that we were in expert hands.
Accommodation and Food
Your Guide
Mark managed a great balance of imparting important information but fun stuff too.
The Bottom Line
To reach the summit of Choire Chais in white out conditions and 70 mile an hour gusts, and then make it down too!
14WSTM Tailor Made trips

by Ian Solley 28/02/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Very informative, even on other subjects that weren't to do with the course.
The Bottom Line
Excellent, and all our goals (possiby more) achieved
14WSTM Tailor Made trips

by Elaine Watson 28/02/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
To be in the mountains at that time of year and to get to the Summit was a bonus. Most enjoyable time.
Accommodation and Food
Packed lunches on days were great. Vegetarian option tasty and the carrot cake was best ever
Your Guide
Malcolm was great - pitched it at the correct level. Immense knowledge and passion for the Hills.
The Bottom Line
Great 2 day trip onto Cairngorm. Learned so much about, safety, walking, equipment, geography, weather and the wildlife of the area.
14WSTM Tailor Made trips

by Iain Campbell 28/02/2014

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Seriously good, kept us alive !
The Bottom Line
Fascinating experience, hard work, would not have done that without a guide.