Extremely friendly and very helpful staff. I contacted Bridget and Chris a number of times and always got a very prompt and comprehensive reply to my queries.
The packing list was amazing! It contained everything required for the holiday. My supplementary list was short and related mainly to I-gadgets.
The trip notes were excellent, just the right level of detail. They also highlighted clearly that the schedule may need to flex depending on the weather, COVID etc.
Shetland wasn’t an option when I first booked; so I opted for Orkney. When I spotted that Shetland was available, Bridget made it so easy to swap my booking.
Unfortunately the booking system wasn’t quite as smart. It updated the Customer Service screen but not my screen. However the team sorted it.
Updates and reminder email were helpful and timely,
Trip notes could make it clearer that we need to arrive at the Ferry Terminal on day one in full walking gear as we don’t stop off at the hotel until after the walk.
Every day exceeded expectations, scenery, birds, wild flowers, stunning views and sheep.
We seemed to have the whole place to ourselves, and seldom saw any other walkers except in 2 really popular tourist spots.
Accommodation & Food
Excellent room overlooking the sea.
Generous- sized room, esp. for one. Bathroom good size and had a bath.
All the electrical equipment worked. Clear instructions on how to use TV.
The hotel staff were very good with carrying the luggage.
Lovely Long room to meet up in before dinner.
Chris is a brilliant guide. He had clearly spent considerable time reading up on Shetland and enjoyed sharing his knowledge with us. His local knowledge also enabled him to schedule (and reschedule) the walks to suit the weather, our collective abilities and our individual interests.
His enthusiasm was obvious and he was also very conscientious, checking up on trips, timings, etc to ensure that each day ran smoothly.
He was also very open to suggestions and stopped off a cottage where a lady made and sold knitted Shetland jumpers and other items. I am now the proud possessor of a beautiful wool and silk scarf with a border of sheep at each end !
The Bottom Line
Exceeded expections by 100%. This was helped by the weather as I had prepared myself for 7 days of cold clag! Instead we had good walking weather.
I thought the holiday was a little expensive and it stretched my budget. However it was definitely value for money, given the excellent quality of the hotel and food and the brilliant guide.