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Client Reviews

Rated 4.8 out of 5 based on 2600 reviews from people who have travelled with Wilderness Scotland

 Client Kudos

Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.

Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.

That’s why we read each of our client’s reviews and although we don’t respond to all of them, if it’s glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.

Road Cycling - Outer Hebrides

by Jane Sinclair 18/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
talked mainly with russell, basically responsive but he was away soome and some confusion about change in ferry schedule, overall pleased, never received list of trip essentials till late
Trip Comments
leaders were responsive, caring helpful, got group to be together, good itinerary , good pace, great places to stay, huge kudos for Simon and Dave
Accommodation and Food
great
Your Guide
excellent
The Bottom Line
Road Cycling - Outer Hebrides

by Caitriona Conway 18/08/2017

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

4The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
Simon and David couldn't do enough for us.
The Bottom Line
17WSPD_Private Departure

by Helen Rayner 18/08/2017

4Pre-Trip Service

4Trip Comments

2Accommodation and Food

5Your Guide

3The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
The Smithfield hotel was very poor. Suggest you don't use it again. The rooms were clean but apart from that they made you feel as if you were doing them a service by staying there. Breakfast was a mess, slow, badly organised. Lunches were boring and very hard for our guide to get them made. The township lacks in interest.

TEAM WILDERNESS RESPONSE:

Thanks for your feedback. I'm glad that the hotel was clean, and we'll have a chat with the hotel about their customer service.
Your Guide
Andy was delightful. He managed our varied interests very well and tried to accomodate everyone's desires. He was a good and safe driver and had a very pleasant manner. We did however have some expectation that our guide would be very familiar with the orkneys wildlife and perhaps pre history. Andy seemed somewhat familiar but in a number of instances it was his first visit to the location.

TEAM WILDERNESS RESPONSE:

Many thanks for your feedback. Andy is indeed a great guide and has been to Orkney prior to this trip. Orkney is a unique and special part of Scotland both in terms of history and wildlife. As a guide, unless you were lucky enough to grow up or live on Orkney, it does take years of visits to build up an in depth knowledge of every historical fact and wildlife specific to that area. It was great that Andy was familiar in many instances and those areas where he was less familiar serve as areas for knowledge building for the future. I do hope that these small knowledge gaps didn't detract from your overall enjoyment of the trip.
The Bottom Line
17WSTM Tailor Made trips

by Anna Hall 18/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
tailor made itinerary, taking into account individual family members' interests
Trip Comments
most of the booked activities were fantastic (especially sea kayaking). I would omit canoeing on the Caledonian canal and replace it with a guided hike up to Ben Nevis.
Accommodation and Food
Holly Tree Hotel and Ravenscraig Guesthouse were excellent places to stay. Atholl Palace is not a good hotel, maybe it once was. Lovat (Fort Augustus) and Kingsmill (Inverness) were very good.
Your Guide
Dennis was excellent. Also Fiona's bagpiping lesson was a highlight.
The Bottom Line
Guided activities were the best
Road Cycling - Outer Hebrides

by Caroline Campbell 17/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
I owed the balance on my payment, and because I live in the US, I had to coordinate with Jane to pay over the phone at a mutually agreed upon time. She called me right on the dot and my payment over the phone couldn't have been easier!
Trip Comments
This was a once in a lifetime experience for us. The guides were wonderful (Simon and Dave). The trip was well organized and this meant that we felt very relaxed and carefree the entire time. We look forward to doing another trip with Wilderness Scotland.
Accommodation and Food
Before the trip, I was under the impression that Scottish food would be bland and tolerable at best. WRONG. The food throughout the trip was delectable and satisfying!
Your Guide
Simon and Dave were both so enthusiastic and accommodating and encouraging. They were an absolute pleasure and we couldn't have asked for better guides.
The Bottom Line
I have been telling people about my wonderful experience with Wilderness Scotland left and right! Can't wait to book another trip. You have a great company!
Road Cycling - Outer Hebrides

by Jennifer Gibson 17/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Comprehensive information and helpful with last minute details.
Trip Comments
There was so much to like about this trip, the changing landscapes, the quality and enthusiasm of the guide and the satisfaction at the end of each day knowing you had completed the itinerary.
Accommodation and Food
Plenty of choices at each meal and clean comfortable accommodation at the end of each day not to mention the wonderful hospitality of all involved.
Your Guide
Enthusiastic, engaging and eager to please ... Simon was born to do this job. David was a great support to Simon and to the team, always there with a smile and whatever you needed to keep you focused on the completion of the ride.
The Bottom Line
Definitely one of those 'must do' experiences if you like to cycle .... the Outer Hebrides is such a unique environment that I'm not sure there is any better way to discover and enjoy all it has to offer.
17WSPD_Private Departure

by Andrew Giordmaina 17/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
The Wilderness team was of great help throughout all our planning process in order to make our visit in the Scottish highlands an unforgettable experience. They also assisted us during the trip itself. They followed all our concerns, questions and remarks and helped to facilitate everything.
Trip Comments
We really enjoyed trekking up the mountains in Torridon. Torridon is a lovely place surrounded with great natural scenes.
Accommodation and Food
It was my first time booking such an experience with the Wilderness team and I feel satisfied with everything.
Your Guide
The guide during our trekking in Torridon was very helpful. He explained and gave us information about certain flora and fauna and was always pleased to answer to our questions and queries.
The Bottom Line
Booking with Wilderness Scotland is a good choice to do as they are truly experienced in what they love doing which is helping people explore the beauty of the Scottish highlands. Their help and great patience was the key for our successful holiday and we definitely recommend to others to try this experience for themselves as they will surely be satisfied with the overall experience.
17WSTM Tailor Made trips

by Michelle Barbey 17/08/2017

4Pre-Trip Service

3Trip Comments

5Accommodation and Food

3Your Guide

3The Bottom Line

Pre-Trip Service
Positives - Quick responses and very friendly (Chantal).
Negatives - Initial trip itinerary exceeded the budget I provided.
Trip Comments
It was not made clear how much time would be spent driving each day. The hotels were great, but one was very out of the way so there was a lot of wasted time driving.

TEAM WILDERNESS FEEDBACK:

Thanks for your feedback. Although Scotland may not seem big on a global scale, the stunning coastal and mountainous scenery mean small winding roads, and it takes take time to travel around. I hope that you enjoyed the changing scenery whilst our guide took you to these very special and beautiful places.
Accommodation and Food
Your Guide
The Bottom Line
17WSPD_Private Departure

by Etienne Micallef 17/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The programme which we had e mailed to us was simply great with recommendations about sites to visit ...even when the itinerary had to change slightly due to changes in weather conditions we were informed directly by a phone call from Chantal , our wilderness Scotland correspondent .
Accommodation and Food
Your Guide
Our guide for trekking David Bucket was very informative and friendly . He made our trekking experience a memorable one .
The Bottom Line
It was simply sn awesome experience , one which I will treasure forever .
Photography Trip - Knoydart & the Small Isles

by Tom Lovatt 16/08/2017

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Very helpful whenever I called or emailed.
Trip Comments
The workshop was terrific. Colin spent time with everyone giving individual instruction. He was a delight to be with, and I learned a lot.
Accommodation and Food
I enjoyed my stay at Doune at Knoydart. All the staff was very friendly and enjoyable, including Andy and Robin who took us to many beautiful places on the Mary Doune. Each meal was absolutely delicious. My only complaint was that they fed us to much.
Your Guide
The Bottom Line
I will recommend this trip to all my photo friends.
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