Client Reviews
Rated 4.86 out of 5 based on 3659 reviews from people who have travelled with Wilderness Scotland
Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.
Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.
That’s why we read each of our client’s reviews and although we don’t respond to all of them, if it’s glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.
Independent Wilderness Scotland Reviews
If you would like to read independent reviews of our holidays then you can do just that over on the AITO website (Association of Independent Tour Operators).
Wilderness Walking - Cairngorms National Park & Royal Deeside
by Michelle Mowery 12/11/2018
Pre-Trip Service
Responsiveness of staff. Alacrity with which the staff responded to questions. We did have one problem with payment that I believe was primarily due to the security issues with my credit card but was unable to resolve immediately due to the time difference but I don't believe there is anything Wilderness Scotland could have done to prevent that outside of having 24/7 service and we don't think that is necessary.
Trip Comments
We loved Jude! She was an excellent guide and attentive to our needs without being overbearing or giving the impression she was mothering us like a group of lost chicks. Her guiding methodology is very subtle while still being very attentive and watchful. The hiking was outstanding and her local knowledge contributed in a big way to how successful each day's hike was executed. Her weather watchfulness and flexibility helped us prepare each morning for the day ahead to ready the gear necessary for the day's adventure.
In addition, as we were able to complete each hike in a reasonable amount of time her knowledge of the Caringormes locals allowed us to see and hike more of the park than we were expecting which was an incredible bonus. Jude read us, as walkers, well and understood that seeing and doing more was precisely what we wanted out of the trip.
Accommodation and Food
The stays, from the pub to the B & B, were outstanding. Really nice to have a nice bed to fall into and to be pampered at the B & B after a day walking in the woods,.
Your Guide
See my initial comments but we would follow Jude anywhere. We had a small group but the two of us had done a far bit of traveling while others in our group had less experience. She was equally attentive and supportive to all of the group's needs. And an excellent van driver!
The Bottom Line
Excellent trip. When we were researching outfitters for hiking in Scotland, two friends gave Wilderness Scotland high marks as well so it was clear to us which outfitter we should select. We were not disappointed.
18WSTM Tailor Made trips
by Bob Ernst 12/11/2018
Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
We were guided. great team!
The Bottom Line
18WSTM Tailor Made trips
by Dirk Vriend 12/11/2018
Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
18WSTM Tailor Made trips
by Joris van der Kerkhof 12/11/2018
Pre-Trip Service
Communication was good and clear. Maybe the flight schedule could be send earlier in the process
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line
Wilderness Walking - Outer Hebrides & Skye
by Cynthia Lavoie 04/11/2018
Pre-Trip Service
The emails were very friendly and informative
Trip Comments
Accommodation and Food
Your Guide
Ken was terrific - knowledgeable about nearly everything we asked him, personable, great sense of humor. And he even invited us to his home on the last day.
The Bottom Line
18WSTM Tailor Made trips
by Matt Elliott 02/11/2018
Pre-Trip Service
Chantal was awesome to work with. She did an amazing job putting together our honeymoon and took our interests into account perfectly. Even with little input from us, she crafted the perfect trip.
Trip Comments
Our favorite part of the trip was hiking with our guide, Suzie. She did an amazing job planning our two days of hiking and provided us a truly once-in-a-lifetime experience.
Accommodation and Food
The lodging was great for most of the trip. The Holly Tree in Glencoe could have been better as far as comfort. The bed wasn't the greatest and we didn't get the best sleep while there. The food and service was great though.
Your Guide
Suzie was amazing. See previous comment.
The Bottom Line
The trip experience provided by Wilderness Scotland was absolutely perfect. We couldn't have planned a better trip ourselves, and with Wilderness Scotland the planning and preparation for the trip was completely stress free.
Self-Drive - Skye & The North West Highlands
by Tracey Prevost 30/10/2018
Pre-Trip Service
Trip Comments
Our guide was awesome! We loved everything Ken planned
Accommodation and Food
Absolutely perfect accommodations
Your Guide
Ken was exceptional!!!
The Bottom Line
18WSTM Tailor Made trips
by Amy Dinerman 29/10/2018
Pre-Trip Service
Working with Chantal was so easy! She was communicative and responded quickly to all questions or suggestions. The process was friendly and have a consistent point of contact throughout the process was great.
Trip Comments
Any trip updates were quickly communicated to us while we were traveling, which put my mind at ease. We had 2 days of guided hikes with Susie in Glencoe - she was absolutely fantastic. She knew plenty of history in the area and ecology, which made for engaging conversation while hiking. We did exciting hikes that were beautiful as well.
Accommodation and Food
Accommodations were stellar. The only complaint we had was the bed at the Holly Tree Hotel in Glencoe was not very comfortable; otherwise. everything was great.
Your Guide
We had 2 days of guided hikes with Susie in Glencoe and these were my favorite days of the trip! We explored areas we wouldn't have known to go and did some fantastic hiking. Susie was wonderful to talk with and she knew a lot about the area.
The Bottom Line
We hope to travel with Wilderness Scotland again! It was a great experience, thanks for the unforgettable honeymoon!
Wilderness Walking - The West Highland Way
by Carol Hofmann 28/10/2018
Pre-Trip Service
Service was good, after initial payment, couldn't find account online to make final online payment. Had to call.
Trip Comments
Accommodation and Food
The lodging in Tyndrum was below par. I liked the Inn and town but the rooms in the Inn and the mattresses were poor.
Your Guide
The Bottom Line
Amazing experience! Don't hesitate, just book it!
Wilderness Walking - Autumn Highlands
by Angela Barry 25/10/2018
Pre-Trip Service
Trip Comments
Accommodation and Food
Your Guide
The Bottom Line