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Trip Reviews

Customer Kudos

Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.

Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.

That's why we read each of our client's reviews and although we don't respond to all of them, if it's glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.

Sea Kayaking - Introduction Course
The scenery was out of this world. We kayaked to places you would not normally reach. Close up views of otters and a sea eagle were equal first for inspirational moments.

Ray Allen
17/05/2014

5

Wildlife Adventures - The Shetland Isles
I have had two holidays with Wilderness Scotland, and each of them has exceeded expectations. I have also recommended you to two people who have come on your holidays. Your trips are well organised, well structured, pack in variety, and your guides combine a rare combination of people skills and technical expertise.

Dianne Edgar
05/07/2013

5

16WSPD_Private Departure
Wilderness Scotland is a perfect name for your organization. From the guide to the walks to the locations to the accommodations and beyond, we experienced exactly what we signed up for and were promised. Your flexibility in accommodating our available time and willingness to tailor our trip was greatly appreciated. It was a total Scottish Highland immersion and it was unforgettable.

Susan Rathgeber
25/05/2016

5

Rated 4.85 out of 5 based on 3356 reviews from people who have travelled with Wilderness Scotland

Read All Trip Reviews

How to Book

Booking Procedure

We accept bookings online if you visit a trip page and click on the Book Now button beside the departure date you’d like to travel on. Booking online is straightforward and enables us to confirm your reservation immediately. We also accept bookings by telephone, email, fax and post.

Please note that online booking is possible for our fixed date small group trips and our self-guided trips. If you would like to book a private or tailor-made trip, then we need to develop the trip with you – please contact us by telephone or complete our tailor made enquiry form.

Prior to booking, it is important that you read the relevant Trip Dossier and our Booking Terms and Conditions. This information will ensure that you choose the most appropriate trip. In the case of a tailor-made trip, we recommend that you carefully review the personalised itinerary provided to you. If you have any doubts regarding your suitability for a trip, please contact our office.

Note: On some private or custom trips our cancelation policy may vary to reflect any non-refundable payments made by Wilderness Scotland to accommodations or other suppliers.

To book online, simply select the “Book Now” tab from the relevant trip page on our website. You will then be asked to complete the online booking form and proceed to payment. All payments made are completely secure and processed by Protx using 128-bit SSL encrypted technology.

For online bookings we accept payment by Maestro, Visa Electron, Visa Debit and Solo debit cards or Visa/Mastercard credit cards. A deposit of 25% is required at the time of booking unless you are booking less than 56 days before departure. In this case, full payment of the trip price is required.

If you prefer, you can make a booking over the phone and pay your deposit using your debit or credit card. This will enable us to confirm your place immediately in most cases. If booking by post, we accept all of the above payment methods plus cheque. Bank transfers can be used for balance payments.


Your Financial Protection

This is guaranteed through our bond with the Association of British Travel Agents (ABTA). Your financial protection is covered by our bond with ABTA. In the unlikely event of financial failure before departure, the appropriate bond will be applied to the refund of your trip payments. If the trip is underway, the bond will be applied to complete the trip.


Confirmation of your Booking

If booking online, your place is secured immediately and you will be sent a trip dossier and balance invoice by email. However, please do not book travel until one of our team contacts you – this will happen within 72 hours. If booking by any other method, we will confirm your booking within 7 days of receipt.


Insurance

It is your responsibility to ensure that you are insured against medical and personal accident risks. This must include cover for the activities to be undertaken during the trip. It may also be prudent to take out insurance which includes cancellation and baggage cover.

One provider you may want to consider is Journeyman Services Insurance whose policies are suitable for all our trips and available to persons living anywhere in the world.

For details of the cover provided by Journeyman Services Insurance, please see the following link:

Journeyman Insurance

 

Wilderness Scotland Ltd