We found the information about what equipment to pack very helpful. Also when calling the office we received prompt and helpful service. We were a bit concerned about our ability to handle the hikes, and had a good conversation with your staff.
Loraine could not have done a better job! We had limited hiking experience, and she skillfully and diplomatically taught us how to use the equipment, and how to handle challenging aspects of the hikes. She always seemed to have anticipated our every need. The hikes themselves were wonderful - much better than we expected.
Accommodation & Food
The hotels were very comfortable. The food at the first hotel was quite impressive. The room was quite nice, but there was an issue with the shower. The water would suddenly get hot or cold while showering. The second hotel was spectacular in every respect.
Lorraine was simply outstanding! As inexperienced hikers, we needed a lot of couching, and she did a superb job of instructing us on how to hike safely, and how to best use the equipment. She provided just enough information on each of the hikes, selected hikes that were appropriate for your group of six hikers with mixed levels of experience. She anticipated our every need, and made appropriate adjustments to our plans based on weather and other circumstances.
The Bottom Line
We have already given Wilderness Scotland our highest recommendation to several people. Every aspect of the experience, from the service from the office before the trip, to the selection of restaurants and hotels, to the outstanding guide were above expectations.