Wilderness Scotland / Ireland Agent Partners Privacy Notice
This notice applies to all Wilderness Scotland Ltd and Wilderness Ireland Travel Ltd company agent partners working with us, hereafter the company being referred to as Wilderness Scotland / Ireland. This notice forms part of our compliance in respect of the General Data Protection Regulations 2018.
We believe that the responsible use of personal information collected on our websites, by phone, letter, email or in person, is critical to our business objectives and reputation. As part of our ongoing commitment to privacy, we have reviewed and revised our Privacy Notice in line with the General Data Protection Regulations 2018. The extent and type of information we receive from you on our external websites and other channels depends on the information you provide to us through our contact mailboxes and/or through any registration processes on our sites or by other means.
Wilderness Scotland / Ireland will only collect information relevant to the management of our relationships and processing of your clients bookings and we will store all data that we obtain from you in a secure manner. We only share and use data where you have agreed for us to do so.
Our Privacy Notice together with our Terms and Conditions sets out what information you provide to us and how that may be processed by us.
- What personal information will Wilderness Scotland / Ireland collect?
We will collect personal contact data that allows us to transact in such a way as to ensure services you require from us are booked in a timely and efficient manner for both parties. We typically collect contact names, phone numbers and email addresses along with information about your product or service.
We may collect information provided by you via phone, email, letter or from relevant third party agent partners.
- What personal information will Wilderness Scotland / Ireland use?
We only use your personally identifiable information to manage your bookings or respond to your requests. We may also use it to provide you with more relevant marketing material about Wilderness Scotland / Ireland services in the interests of serving our mutual clients to the best of our ability, unless you opt out of receiving this information. We also use personal information for the purposes of providing our services to suppliers, maintaining agent partner relationships (such as informing our agent partners and prospective agent partners of properties and services that may be of interest to them) and for our other related business activities.
- What personal information do Wilderness Scotland / Ireland share?
The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or your request or as required by law or other legal processes, and we never sell your personal information of that of your clients. Furthermore, personal data collected by Wilderness Scotland / Ireland may be transferred to our subsidiaries or affiliated companies where it is necessary to carry out our business or to meet the purpose for which you have submitted the information. Such information that is passed on to third parties to ensure the smooth running of your clients holiday experience is their full name, phone number, dietary requirements and medical conditions.
- Wilderness Scotland / Ireland keeping in touch about all things Wilderness
Within our website you have the option to subscribe, or not, to our newsletter. There is an option to opt out of this subscription at the bottom of every newsletter. To receive our newsletter we only require your name and email address. This data will be retained on a secure database. If you opt out of the subscription it will be deleted.
- Agency and Third Party sites
From time to time we may run a competition either via our website, newsletter and/or social media. When you enter a competition we may collect your name, email address and postal address. This will be kept securely and will only be used in conjunction with the competition and deleted afterwards.
- Website security
When you visit our website, your browser checks if the site’s ‘digital’ or ‘public key’ certificate is legitimate. If it’s not, your browser warns you. An encrypted website and web browsers work together to encrypt information you exchange with the site. The key used for the encryption is contained in the site’s security certificate. This protects your login information, credit card numbers, addresses, and other secure data.
- Social Media
- Your rights
You can find out about any information we hold about you by making a ‘right of access’ request under the General Data Protection Regulations. If we hold any information about you we will tell you why we hold it, who it has been/will be disclosed to and provide you with a copy of the information in a portable format. You have the right for the data to be updated or erased, or it’s processing restricted. You will not be subject to automated decision making and if you have any concerns over any way in which we handle your data then please do get in touch with us.