Responsiveness of staff. Alacrity with which the staff responded to questions. We did have one problem with payment that I believe was primarily due to the security issues with my credit card but was unable to resolve immediately due to the time difference but I don't believe there is anything Wilderness Scotland could have done to prevent that outside of having 24/7 service and we don't think that is necessary.
We loved Jude! She was an excellent guide and attentive to our needs without being overbearing or giving the impression she was mothering us like a group of lost chicks. Her guiding methodology is very subtle while still being very attentive and watchful. The hiking was outstanding and her local knowledge contributed in a big way to how successful each day's hike was executed. Her weather watchfulness and flexibility helped us prepare each morning for the day ahead to ready the gear necessary for the day's adventure.
In addition, as we were able to complete each hike in a reasonable amount of time her knowledge of the Caringormes locals allowed us to see and hike more of the park than we were expecting which was an incredible bonus. Jude read us, as walkers, well and understood that seeing and doing more was precisely what we wanted out of the trip.
Accommodation & Food
The stays, from the pub to the B & B, were outstanding. Really nice to have a nice bed to fall into and to be pampered at the B & B after a day walking in the woods,.
See my initial comments but we would follow Jude anywhere. We had a small group but the two of us had done a far bit of traveling while others in our group had less experience. She was equally attentive and supportive to all of the group's needs. And an excellent van driver!
The Bottom Line
Excellent trip. When we were researching outfitters for hiking in Scotland, two friends gave Wilderness Scotland high marks as well so it was clear to us which outfitter we should select. We were not disappointed.